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Relationship building professional with more than 15 years demonstrated experience influencing key decision-makers and cultivating relationships.

Skilled communicator adept at building team unity and inspiring cross-functional teams to achieve high-level output and operational goals.

Organized and able to leverage operational and strategic skills to successfully lead complex projects for everything from federal-provincial-territorial negotiations to developing Internet or intranet presences.

Client Relationship Expert

- Consensus Builder

- Decision Maker and Solution Finder

- Aptitude for new technologies

Work experience

Jan 2003Present

Policy Advisor

Government of Canada

  • Developed, implemented and supported tools and strategies to improve departmental results and performance‑based management, including the Program Activity Architecture, the Report on Plans and Priorities (RPP), the Departmental Performance Report (DPR), the Management Accountability Framework (MAF), and Performance Management Program (PMP) through matrix management of multi-disciplinary professionals from across the Department and the preparation ofbriefs, presentations, and correspondence for senior management concerning Canadian foreign policy.
  • Acted as corporate secretariatand trusted advisor for senior level executive committees (Assistant Deputy Minister level and above) hrough the review and provision of strategic advice to committee Chairs on forward agenda and upcoming presentations and by developing agendas, distributing materials, and publishing records of decision for Operations Committee, Internal Audit Committee, Finance Committee and Senior Executive Committee.
  • Organized and facilitated conferences and special projects (i.e. annual Leadership Conference and senior management retreats) by preparing databases and logistical support for over 600 representatives from across the country and developing a small intranet for the dissemination of information to participants. Ensuring the accuracy of the data and logistics for 600 members was accomplished by leveraging both formal and informal channels and maintaining relationships with colleagues from across the country to ensure their voices were heard and needs met.
  • Prepared and delivered policy and briefing material (briefings notes, talking points, working papers), and made recommendations to senior management on governance issues through research and analysis of governance structures in both private and public sector organizations; synthesizing findings for senior management on best practices in the field of governance resulting in the adoption of private sector practices and the publishing of best practices on both internal intranet and wiki sites.
Sep 1999Apr 2002

Team Leader - Electronic Media

Mitel Networks
  • Provided senior management with strategic advice, orientation, problem-solving and leadership in digital communications best practices by leveraging new media opportunities, anticipating future technology trends, contingency planning and utilizing technology to enhance outreach and communication programs.
  • Supervised and managed cross-functional teams of up to 10 people by assigning, coordinating and scheduling work and setting priorities including monitoring work performance; preparing performance reviews; advising on career development opportunities; and identifying and approving training needs for team members.
  • Collaborated on comprehensive and integrated digital communication strategies, project plans and training programs for a variety of internal stakeholders – including mixed-media campaigns that utilize extended marketing options like print, broadcast, and electronic media.
Feb 1997Aug 1999

Product Manager


  • Managed a wide variety of new media communications productsby researching, developing and maintaining product of regulatory information for the financial services sector and working in collaboration with senior consultants and stakeholders in the financial services sector.
  • Led technical team in the design, development and implementation of multimedia projects for corporate and government clients by overseeing day-to-day operation of programs and client services – including budget allocation, cost management, reporting and client communication.
Jul 1994Jan 1997

Forensic Support Staff

Lindquist Avey Macdonald Baskerville

  • Developed and maintained database of complex evidence for Senate of Canada inquiry.
  • Created attention-grabbing, marketing collateral and other communications products through the production of presentations for academics, legal professionals, and senior executives in both private and public sector organizations



Adobe Acrobat
Adobe Fireworks
Adobe Dreamweaver
Adobe InDesign
Adobe PhotoShop
Adobe Illustrator
Microsoft Visio
Microsoft Project
Microsoft Office (Word, PowerPoint, Outlook, Excel)
Word:  Intricate knowledge of this application including the use of macros, styles, and mail merging.   PowerPoint: Have been designing and delivering PowerPoint presentations since 1995 and understand how not only to use the software with its wide variety of Master slides and templates, but also how to best use images and relay messaging to an audience.   Excel: Advanced use of formulas and macros for clear and concise worksheets that relay concise, accurate data.   Outlook:  Intricate knowledge of the vast power of this tool in an effort to maintain accurate contacts management information, scheduling and electronic knowledge management.