Nicole Wray

Nicole Wray

Summary

  • A good communicator, problem solver and decision maker proven in various writing and customer service roles
  • Able to successfully conduct interviews in person and over the phone to generate important and interesting information to include in articles
  • Regularly beginning and completing written pieces in order to meet a strict deadline for various outlets such as newspapers and magazines
  • Ability to consistently take initiative and demonstrate enthusiasm in a working environment

Objective

To obtain an entry level communications related position where I can apply my excelling written and verbal communications skills.

Education

Education
Sep 2006 - Present

Bachelor of Arts

Wilfrid Laurier University
  • Currently a fourth year English and Global Studies student learning research, writing and presentation techniques.

Work History

Work History
Jan 2009 - Present

Library Assistant

Wilfrid Laurier University Library
  • Efficiently retrieved and copied reserve material to be made available for faculty and students
  • Provided students and faculty with library information in person and over the phone
  • Displayed excellent customer service skills when answering questions and assisting patrons in the library
Sep 2009 - Present

Student Career Leader

Wilfrid Laurier University Career Centre
  • Research, author and update profiles of Alumni to be included in an online resource for students interested in a variety of careers
  • Promoting the Career Centre through conducting presentations in the residence community and working towards developing the Career Centre's presence at on-campus events
  • Currently engaging in training on resume writing, interview and job search skills in order to communicate information to students in one-on-one meetings
  • Currently collaborating with a team to produce an effective interview "do's and don'ts" video to be presented in interview workshops for students 
Oct 2009 - Present

Assistant Intern Editor

TalentEgg
  • Writer and Assistant Editor for the "How To" section of TalentEgg's online magazine, the "Career Incubator"
  • Contributing and/or editing two pieces per week to be published for TalentEgg, or TalentEgg's "From Class to Career" blog on the Globe and Mail's GlobeCampus website
  • Consistently demonstrating the initiative and enthusiasm to ensure quality content
May 2009 - Sep 2009

Account Services Agent

Royal Bank of Canada
  • Demonstrated the ability to ensure accuracy and privacy of client information in written legal documents
  • Learned to apply excellent attention to detail in all work completed
  • Quickly learned several new computer programs
Sep 2008 - May 2009

Volunteer Exam Care Package Coordinator

Laurier Student Alumni Association
  • Generated numerous ideas for securing product donations for 600 exam care packages
  • Coordinating a team for packaging and distribution of the care packages to students during the 2009 Winter exam period
  • Raised $3,500.00 for the Laurier Student Alumni by maintaining consistent communication with team member and customers