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Summary

My name is Nicole Carey.  I prefer to be called Nikie. I am very happily married to the love of my life and we have 4 children who are almost all grown up.

I have a diversified background that ranges from training and showing Quarter Horses to running a busy plumbing company for a decade.

My husband and I own and operate a small used furniture business which was a hobby for us that turned profitable. It was a win win situation for us, we enjoy rehabbing beautiful antiques and we have been lucky enough to build a reputation in our small area and we take in enough consignment pieces to keep us entertained and add money to our savings.

I am a talented office manager and sales representative who is currently seeking a full time position in the home based data entry or telecommunications industry. I have a dedicated home office and the time and talent to be an asset to the company I choose to work for. 

I have always gifted with words and I was published numerous times in nationwide high school publications and I won the Marshall University SCORES Academnic Festival for editorial writing in 1995.

Work experience

20162017

Certified Insurance Marketplace Navigator

Ohio Association of Free Clinics

Helping people during open enrollment choose a health plan and helping all year long to sign up people for Medicaid.  In addition I provided tax assistance for those who were trying to avoid the tax penalty. Unfortunately I was laid off on September 1 due to cuts to the ACA.

Jan 2014Jan 2016

Sales Professional

Bill Cole Automall

Greet customers and ascertain what each customer wants or needs.

Describe automobiles and explain use, operation, and care of automobiles to customers.

 Recommend, select, and help locate or obtain automobiles based on customer needs and desires.

 Answer questions regarding the store and its history.

Prepare sales slips or sales contracts.

 Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

 Place special orders or call other stores to find desired automobile.

 Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.

 Estimate and quote trade-in allowances.

 Greet customers and ascertain what each customer wants or needs.

Maintain communication with unsold customers in order to assure that the customer will come back when they are ready to purchase.  

Oct 2012Jan 2014

Server

Texas Roadhouse

Accept payment from customers, and make change as necessary.

 Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.

 Communicate with customers regarding orders, comments, and complaints.

 Perform personnel activities such as supervising and training employees.

 Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

 Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

 Present menus to patrons and answer questions about menu items, making recommendations upon request.

 Explain how various menu items are prepared, describing ingredients and cooking methods.

Dec 2010Oct 2012

Server

Cheddars

Accept payment from customers, and make change as necessary.

 Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.

 Communicate with customers regarding orders, comments, and complaints.

 Perform personnel activities such as supervising and training employees.

 Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

 Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

 Present menus to patrons and answer questions about menu items, making recommendations upon request.

 Explain how various menu items are prepared, describing ingredients and cooking methods.

Jul 2000Dec 2010

Office Manager

Gray's Plumbing

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

 Manage staff, preparing work schedules and assigning specific duties.

 Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes and process all 1099 payroll.

 Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

 Direct non-merchandising departments of businesses, such as advertising or purchasing.

 Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

 Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

 Set up and maintain paper and electronic filing systems for records, correspondence, and other material.

 Complete forms in accordance with company procedures.

 Schedule and confirm appointments for clients, customers, or supervisors.

Sep 1997Jan 2000

Assistant Manager

Fazoli's

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.

 Count money and make bank deposits.

 Investigate and resolve complaints regarding food quality, service, or accommodations.

 Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

 Schedule staff hours and assign duties.

 Establish standards for personnel performance and customer service.

 Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.

 Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.

20002003

Assistant Manager

Burger King

Salary manager second in change to the GM.

Education

May 2012May 2013

Completed courses for business degree

University of Phoenix

I have 1 year of online courses at U.O.P. I have no current plans to complete my degree unless it will benefit me greatly in my career.  The year I spent on online courses didn't teach me anything that I hadn't learned through practical experience. 

Sep 1991May 1995

Diploma

South Point High School

Career Objective

I am looking for a brand new career in the home based business industry.   I was in automotive sales when I left my hometown and I returned to the same position, but in truth that is not what I want to do with the rest of my life.  I accepted an 18 month position with the Affordable Care Act because I am no longer interested in the long hours and unsure paychecks of car sales so going back into management or home based customer service seems to be the best fit for me since my job with the Affordable Care Act became a thing of the past as of September 1, 2017.

References

Jeremy Gray - Owner Gray's Plumbing Inc

734-383-2218

Beverly Lee - Nissan Sales Manager Bill Cole Automall

740-550-3199

Frank Harmon - Owner Harmon Motor Sales  

740-532-0293

Dave French - Finance Manager Dutch Miller Kia

606-923-7825

Skills

Extremely Organized

 I enjoy finding the best way to file correspondence  and data.   I find deadlines to be a challenge and I enjoy beating deadlines and looking forward to the next project.  

Integrity 

In an age that honesty and integrity are highly sought after and rarely found, I pride myself on exceeding expectations in every area of my life.

Excellent Typing Skills

I type upwards of 60 words a minute with no mistakes.

Self Starter

I only require a basic knowledge of the tasks expected and they will be completed without supervision.  I enjoy learning new skills and am adept at picking up new things with minimal effort.

Exceptional Communication Skills 

I excel at both verbal and written communication.  In high school I received several awards for journalism, including the Marshall University SCORES academic writing award.  

Proficient in Microsoft Office Suite

I am familiar with Word, PowerPoint, Excel, OneNote, Publisher, and Outlook.