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Providing outstanding customer service while making sure service times where met. Complete knowledge of all menu items.
Knowledge of retail merchandise able to help customers when needing details about merchandise. Able to navigate customers into making purchase as well as upselling so company can make larger profit. Adaptable to high volume sales.
Delegated daily job tasks to crew to ensure shift goals were being met. I reviewed closing paperwork, month end paperwork, as well as P&L worksheets. Increased sales from $350,000 to $900,000 in year that I was assistant manager.