Nicole Ribeiro

  • Toronto, ON


  • Highly creatively ambitious and goal oriented
  • Fluent in Portuguese and English, proficient in Spanish and conversant level of French.
  • Dynamic and friendly professional, able to establish positive connections and perceive clients needs.
  • Skilled in cultivating excellent relationships with both clients and colleagues.
  • Lifelong love of travel and the cultural and educational insights it provides. Traveled throughout Europe, Canada and the U.S.

Work experience

Work experience

Car Rental Agent

Oasis Rent-a-Car
Receive telephone calls and handle customer issues 
Oct 2011 - Jul 2015

Warehouse Operator

Walmart Logistics

Work efficiently and effectively as part of a team, pick and pack orders for Walmart, and ensuring customer satisfaction, both internally and externally. 

Apr 2011 - Sep 2011


Seara - Cafe and Bakery shop

Responsible for continuous customer care and satisfaction standards, product awareness and introduction.

Dec 2010 - Mar 2011

Customer Contact Agent

Sunwing Vacations

Created a management process to follow up on client orders and requests, ticket sales, travel accommodations and the necessary travel and medical documentation; the utilization of this process enhanced productivity and customer base.

Oct 2009 - Dec 2010

Sales Associate

Zellers Inc.

Executed transactions such as documenting cheques, payments, deposits and withdrawals, credit card and voucher transactions and the process of returns and exchanges.



Feb 2009 - Sep 2010

International Travel and Tourism Diploma (CITC Level II Endorsed)    

Travel College Canada
Sep 2008 - Feb 2009

OSSD - Ontario Secondary School Diploma

Bishop Marrocco/Thomas Merton




Time Management 



References available upon request