Nicole Long

Work History

Work History
Mar 2014 - Nov 2014

Team Resource Manager

The French's Food Company
  • Currently manage 30 co-workers- making sure department is properly staffed and meeting production needs.
  • Enforce policies and procedures- keep the plant safe and while producing high quality finished goods.
  • Assist team of managers in interviewing new candidates- if hired ensuring they are trained to perform the necessary task required of their position.
Jun 2005 - Mar 2014

Supervisor

Mercy Hospital
  • Managed 34 co-workers- making sure department was staffed and properly trained according to policies and procedures.
  • Perform excellent customer service- communicated directly with medical staff, patients, and customers to provide exceptional care. Completed patient surveys and quality inspections to ensure we provided a high standard of service. Resolved issues in an efficient and timely manner.
May 2002 - Jun 2005

Shift Supervisor

Fazoli's
  • Responsible for opening the restaurant five days a week. Ensured all co-workers had completed their daily task while providing great customer service.
  • Resolved customer and vendor issues as they arose.
  • Ordered all supplies and tracked inventory.

Education

Education

Jobs

Safety

Skills

Skills

Conflict Resolution

Lots of experience in various fields taking care of issues with co-workers, vendors, and customers.

Strong Organizational skills

Complete multiple projects throughout the day while meeting deadlines. Balance home and work life; which includes going to school part-time.

Computer skills using Microsoft Applications

Excellent computer skills using Microsoft Word, Excel, and PowerPoint. Currently enrolled in a class to improve my skills with Access.