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Work experience

Jun 2012Present

Rental Sales Associate

Advantage Rent A Car

Maintain effective communication between customers and management to ensure customer satisfaction was achieved and company goals, targets, and individual expectations are met.

May 2010Mar 2012

Directory Assistance/operator

Verizon

With a focus on customer satisfaction, meet company expectation of assisting 400+ calls daily.

Jun 2007Apr 2009

Sales Associate

Hertz Corporation

Operated with a customer service and selling priority.

Aug 2004Jun 2007

Consumer Electronics Retailer

Best Buy Los Angeles

Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel knowledgeable about the latest computer technology.

Education

Jan 2015Dec 2016

Bachelor of Science

Texas Southern University

Business Administration

2014

Associate Arts

University of Houston TX Houston Community College

Business Administration

May 1999Jun 2003

High School Graduate

Century HS

General

Skills

  • 40 wpm
  • Computer expertise
  • Advance selling techniques

Portfolio