Download PDF

Work History

Feb 2013May 2014

Waitress/Barista

Perthshire Visitor Centre

Setting up the restaurant in the morning by   baking various pastries and delicacies, and   warmly seating and greeting customers.  Successful,  efficient and quick use of the computing and till system is required as the restaurant and café both get  extremely busy. 

BARISTA DUTIES  include: pouring, making and serving alcoholic and non-alcoholic beverages; working in a solo position.

FLOOR DUTIES  include: conversing with customers in a friendly manner;   creating a pleasant atmosphere; taking orders; running food; clearing plates.

May 2014June 2016

Waitress/Bartender

Baraset Barn

FLOOR DUTIES  include: helping the manageress host; topping up water, wine and champagne; hosting and entertaining various functions  on the upper mezzanine or Private Dining Room, including: wedding parties, business meetings, birthday and anniversary celebrations and bachelorette parties.

BAR DUTIES  include: serving a large variety of beverages,  with a selection of over 100 different bottles of wine.

Jan 2010Feb 2015

Part-time Salesperson

South African Breweries; Ola Ice-Cream; Randsavers

Approaching and informing customers about the special, sale item or sample and then proceeding to encourage and negotiate with the customer to purchase the sale item.
Selling over £100 of the promotional product within the first hour of promoting.

Education

Jan 2008Dec 2012

Creston College

Matriculated with Bachelor’s Degree Pass  in the subjects Dramatic Arts, English Home Language, Pure Maths, Life Sciences, Geography, Afrikaans and Life Orientation. Attained distinctions in Life Sciences and Dramatic Arts, and B symbols in the subjects Life Orientation, Geography and English.

Skills

Friendly people skills

Customer service orientated professions - creating a vibrant atmosphere
Several drama workshops building on these skills and increasing confidence and innovation

Efficient communication skills
Written and verbal
Sustenance and endurance
Experience with working overtime/irregular hours/double shifts
Politeness
Experience with rude individuals - resolving a situation in a calm and tolerant manner
Patience

Four meditational retreats 

Computer literate
International Computing Driving Licence
Effective problem-solving skills

Amesa Mathematics final round qualifier

Co-operation within a team

Successfully building and creating a stable company foundation through teamwork

Portfolio

“Courage is not only a form of inspiration, but an effective weapon to achieve anything you desire on this earth.” ― Wayne Chirisa

Certifications

Hibiscus Coast Rotary

Over 70 hours of service to the local community

International Computer Driving Licence

Passed all modules with over 75% first time

References

Sian Maxwell

Sales Representative, Jatema Distributors. +27 8269 58776

Trip advisor:

  • "Nicky looked after us in the dining room and she was really attentive and helpful." - Miranda M

  • "Service was friendly and flawless for which our thanks to Nicky in particular." - VCR29