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To obtain a challenging and rewarding position at a rapidly growing and innovative company that utilizes my organizational acumen and unrelenting ambition on a daily basis.

Work experience

Sep 2004Present

Amici's Salon

Manager of Operations/Hair Stylist/Color Specialist

•Increased sales by 30% year over year for the last 6 years

• Managed all aspects of business operations, sales, an forcasting

• Maintained all vendor relationships in order to keep up with client demands

• Sales have grown 100% year over year for the last 5 years

• Implemented a training program for all new employees

• Created promotional and marketing materials 

• Developed the company website with no prior coding or web design experience

• Ensured constant customer satisfaction

• Apprenticed under the owner, in order to learn how to maintain a book of business

• Cut and colored hair

Feb 2007Sep 2009

Hair Cuttery

Hair stylist/color specialist/manager

• Conducted employee evaluations one on one

• Effectively communicated company expectations to employees and weekly goal setting

• Trained employees on current customer service expectations

• Compiled and analyzed data and reports to provide objective and useful information for store goal setting, employee productivity, retail sales promotions and operational improvements

• Maintained impeccable records management; confidential employee personnel files, payroll analysis, monthly sales analysis, updating company calendar and customer related issues 

• Contacted and gathered information from dissatisfied customers to serve them better in the future and retain their business                                                                                                      

• Write monthly status reports to include store productivity in service and retail sales, employee concerns, review of monthly promotions and budget analysis

Sep 2006Feb 2007

Elite Financial

Loan officer

• Cold called 500 people a day in order to achieve quota                                                                

• Maintained relationships with multiple banking institutions                                                        

• Fastest employee to 15 closings in company history


Mar 2004Dec 2004

Cosmetology License

Pivot Point International
Aug 2000Feb 2004

High School Diploma

Glenbard East High School



• Strong leadership and motivational skills

• Strong interpersonal and oral communication skills

• Ability to build and maintain strong client relationships

• Flexible, reliable, and available to work various schedules

• Ability to work independently and as part of a team

• Strong organizational and follow up skills 

• Ability to generate new sales

• Ability to work in a fast-paced environment

• Entrepreneurial mind-set and strong determination to succeed

• Highly organized and motivated

• Excellent customer service

• Proficient in Microsoft Office