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Work History

Jun 2015Sep 2015

Solutions Associate

Tech Data, Clearwater, FL
  • Prepared email quotes and promotion requests, bids and special pricing.
  • Provided order maintenance and order resolution.
  • Provided support for vendor programs and promotions.
  • Optimized pricing in order to provide customer accounts with top line discounts through “best in class” expertise on vendor promotion programs.
  • Utilized SAP and HP’s Watson to input orders into the IT system and resolve customer related questions and order issues to ensure business continuity.
  • Collaborated across departments in order to draft improvement measures for the sales-order process.
  • Edited, maintained and oversaw an accurate pipeline tracker with appropriate levels of customer service and follow-up.
  • Provided data in support of forecasting activities and analysis.
  • Acted as a designated administrative point of contact for vendor partners, customers, and internal resources.
  • Maintained expertise on vendors, products, programs, competition, and market to answer inquiries in a professional and accurate manner.
  • Engaged with customers and internal partners, to continuously identify and alert consultants about future sales and growth opportunities.

Jul 2012Sep 2014

National Accounts Manager

Morgan and Morgan Solar, Manasquan, NJ / Fort Lauderdale, FL
  • Supervised employees throughout day-to-day operations.
  • Planed and organized contract terms and negotiations.
  • Developed leadership and team building skills.
  • Acquired new accounts and maintained all account relationships.
  • Conducted follow up customer-service and oversaw all client inquiries.
  • Held market relevant presentations at solar events in order to educate the public on products and benefits.
Sep 2008May 2012

Administrative Assistant

St. Petersburg College, St. Petersburg, FL
  • Acted as a designated point of contact for visitors and internal resources.
  • Managed inventory.
  • Assisted in administrative day-to-day activities.
  • Led new student orientations.
  • Organized and planned student/faculty functions.
  • Managed relationships across departmental units.

Education

Aug 2012Jul 2014

M.B.A. with emphasis on Human Resource Management:

Webster University - George Herbert Walker School of Business and Technology, St. Petersburg, FL
Jan 2008May 2012

B.S. International Business:

St. Petersburg College, St. Petersburg, FL

Skills

Diversity and Cultural Awareness

Bilingual fluency in English and German. Experienced in working with protected classes and a diverse workforce. Trained in EEO practices and cultural awareness.

Information Technology

Mastery in Microsoft Office applications as well as Lotus Notes and QuickBooks. Well rounded in program functions of SAP and HP's Watson.

Exposure to Oracle PeopleSoft.

Analyzing

Able to quickly obtain and process information to transform business problems into data-backed solutions. Highly effective at evaluating financial indicators and suggesting process improvement measures.

Work ethic

Results oriented and efficient at carrying out tasks requiring a great amount of detail such as consistently meeting and exceeding business goals. Self-starter who can be depended on to complete a task under minimal supervision. Takes pride in his integrity and positive character traits in dealing with others.

Integration

Flexible team-player who prospers in fast paced work environments. Performs well under pressure and trained in conflict resolution by using proven methods to resolve discrepancies and quickly restore order at the workplace. Able to deal courteously, professionally, and tactfully with others.

Planning

Able to quickly but thoroughly plan, organize and prioritize projects by consistently meeting project deadlines with success. Accurately estimates time and effort required to complete a task. Excels at coordinating the actions required in any plan. Comfortable implementing procedures and monitoring them, as well as resolving goal conflicts.

Leadership

Effective at managing personnel throughout daily operations. Able to determine, initiate and evaluate attainable goals for team-members. Comfortable presenting complex ideas in front of small and large crowds and creating detailed reports as required.

Oral/Verbal Communication

Experienced at using communication to create understanding, elicit change, and generate action. Energetic and likeable personality makes for highly successful relationship-building and unique representation of the business before stakeholders. 

Honors and Awards

  • Graduated with honors from St. Petersburg College.
  • On Dean's List each term at St. Petersburg College as well as Webster University.
  • Member of the St. Petersburg College Honors Society and Honors Student Alumni Association.

References

References available upon request.