Tech Data, Clearwater, FL
- Prepare email quotes and promotion requests, bids and special pricing.
- Provide order maintenance and order resolution.
- Provide support for vendor programs and promotions.
- Optimize pricing in order to provide customer accounts with top line discounts through “best in class” expertise on vendor promotion programs.
- Utilize SAP and HP’s Watson to input orders into the IT system and resolve customer related questions and order issues to ensure business continuity.
- Collaborate across departments in order to draft improvement measures for the sales-order process.
- Edit, maintain and oversee an accurate pipeline tracker with appropriate levels of customer service and follow-up.
- Provide data in support of forecasting activities and analysis
- Act as a designated administrative point of contact for vendor partners, customers, and internal Tech Data resources.
- Maintain expertise on vendor’s company, products, programs, competition, and market to be able to answer inquiries in a professional and accurate manner.
- Engage with customers and internal partners, to continuously identify and alert consultants about future sales and growth opportunities.