Printing tool Download PDF

Business Consultant with over 9 years of experience in process redesign and re-engineering. Able to quickly translate business needs into business opportunities. Scrum Master and agile promoter focusing on continuous improvement, Kanban, and BPM. Vast experience in complete SAP implementation projects and maintenance. Proficient in English and Spanish.

Core Skills

  • Project/Product Management: Agile and Waterfall, Scrum, Kanban, Gap Analysis, Risk Management, Business Requirements Document (BRD), Business Blueprint, Project Plan, UML Diagrams, Unit and Integral Testing, UAT.
  • Continuous Improvement: BPM, BPMN, AS-IS & TO-BE diagrams, KPA and KPI, Cause-Effect Matrix, Fishbone Diagram, 5 Why’s, Run Charts, 5S, Pareto, Benchmarking.
  • Computer Skills: MS Excel –Macros, Pivot, Dashboards-, MS Office Suite, MS Visio, MS Project, SharePoint, Jira, Confluence, NetSuite. Certified in SAP -Procurement, Inventory Management, Materials Master Data.

Work History

2017

Scrum Master

Scotiabank

• Successfully implemented divisional in-house CRM in Peru that supported 16.6MM of customers, increasing the usage from 5% from previous CRM to 75% in less than 7 months.
• Facilitated two scrum teams located in Peru and Toronto in one of Scotiabank’s top 5 agile products.
• Nominated as the lead Scrum Master to coach internal teams on common practices, and to external teams based on our lessons learned as one of the bank’s early adopters.
• Empowered the team to be self-organized and accountable while providing tools and guidelines in the evolution to become more mature teams (Kanban boards, policies, CONWIP, Work Agreements)
• Encouraged core agile principles of collaboration, team accountability and customer collaboration while promoting consistent application of the scrum framework to become a high performing team.
• Continuously implemented new and effective ways to promote cross scrum team collaboration and synchronization such as a new Release Planning strategy, Scrum of Scrums, Consolidated backlog, Kanban boards, Definition of Done, Kaizen initiatives. 

2017-022017-04

Business Process Project Manager

EurOptimum
  • Participated in the implementation of NetSuite as their ERP and CRM platform.
2014-042016-09

SAP Business Process Consultant

Global Hitss
  • • Re-engineered business processes from beginning to end in all areas involved in Satellite TV line of business while inspiring environmental considerations (i.e. battery disposal).
  • Reduced procurement times and errors to a 1/3.
  • Implemented a new reverse logistics with savings of $750K USD/year.
  • Optimized physical inventory with savings of $180K USD/year.
  • Reconciled 100% of SAP inventory figures with deviations > 85%.
2012-092013-03

SAP Business Consultant (contractor)

PwC

  • Implemented changes to Inventory management during application of IFRS in Mitsubishi Electric Corporations SAP
2012-052013-02

SAP Business Consultant

Business Network Builders
  • Implemented SAP’s best practices in numerous projects such as HLB Pharma, Monsanto, Maccaferri,and Calsa through implementations and/or system maintenance.
2006-042009-10

SAP CoE Supervisor

EDS, an HP Company
  • Supervised an SAP Centre of Excellence with 20+ analysts for Latin America’s region.

Education

20162016

Project Management

University of Ontario