Skills

Skills

Help Desk Support

Assist end users in performing everyday computing tasks, installing updates, answering technical questions, setting up new users with access to email, dealer business system and other applications. Remotely monitor computer usage, administer the network and deal with technology problems.

Adobe Creative Suite

Demonstrate knowledge and understanding of Adobe Creative Suite products such as Photoshop, InDesign, Illustrator and Adobe Reader Pro.

OS X

Demonstrate vast knowledge of Mac operating system, setup new Mac computers, install software, troubleshoot, and monitor usage.

Active Directory

Basic knowledge of Active Directory including setting up new users, performing password resets and organizing people under functional groups.

Microsoft Office

Proficient knowledge of Microsoft Office including Word, Excel, Access, Outlook, Powerpoint and Publisher.

Windows

Vast knowledge of Microsoft WIndows and its application in a business environment. Ability to build PC's from component parts and install the operating system. Supervise and install updates, perform software installations, configure settings and repair computers with viruses.

Objective

Seeking a marketing position with an organization where demonstrated skills in marketing, graphic design, video editing, social media marketing, administration and sales can be used to increase profitability and promote growth.

Interest

Enjoy using technology to create marketing materials through graphic design, social media and videography. 

Work History

Work History
Sep 2011 - Present

IT Assistant

Agri-Service

During my employment at Agri-Service it has been my responsibility to perform the following duties: 

  • Managing Verizon Wireless account with 150+ devices by creating new orders, setting up iPhones and iPads,
  • support resource for existing Apple users and wireless inquiries
  • Set up new computers, repair existing, and assist with Windows and Mac OSX updates
  • Maintain and track technology inventory for nine dealerships in three states
  • Setup new users with access to dealer business system, email, and
  • Solely responsible for the creation and updating of various social media platforms
  • Graphic design for internal and external company use in print, online and television
  • Video editing of television commercials and company videos
  • Organizing company events and promoting them through marketing
Jan 2008 - Present

Office Manager

Cosinteno's Earthworks LLC

During my employment at Cosinteno's Earthworks LLC it has been my responsibility to perform the following duties:

  • Processing expenses, receivables, payables, and invoicing on a weekly basis
  • Phones including taking customer calls, scheduling appointments and follow up calls
  • General office duties including managing supplies, filing and marketing to customers
  • Design marketing materials and promote business on social media

Education

Education