Download PDF


What I feel I can personally offer to the team and company is a very determined team player who has a very keen interesting in this kind of role. Someone one who will go out of his way to either learn something new for the best or help someone if they need it. In short, I am reliable, trustworthy and hard-working individual who is eager to learn and has a genuine interest in technology.

From a young age I have been brought up around computers which I think personally sets me apart from my peers. Most of my basic skills and some advanced skills have all come from self-teaching myself, from my own room, from a young age. Doing this has made me understand a lot more and has made me very determined to get my career going in this industry.

What I think is unique to me is that I am very determined, for example I will learn new things in my own time to help me understand something knew or to either help me in the future. Having done this in the past when I started building and maintaining my own computer and website.

I am motivated, adaptable and responsible employee seeking a career in an area for which I am most passionate. Throughout my degree I have successfully combined my studies with part-time work and other commitments, showing myself to be well driven and highly organised. I am very capable at working under pressure, which is evident through my ability to successfully meet multiple deadlines. I have a clear, logical approach to problem solving helping me to understand tasks set and develop ideas and getting the final job complete. Excelling in all work set, I enjoy working as part of a team or by myself and find that my strong work ethic helps me achieve high standards in my work.



Work experience

Feb 2015Present

It Support Engineer

  • Image a computer from the network.
  • Encrypt the computer.
  • Install and share network printers.  
  • Put newly imaged computers into the correct group on Active Directory.  
  • Migrate users from one server to another server.
  • Replace broken parts in a computer and printer.
  • Deploy computers and laptops and demonstrate to the user how to use them.
  • Work closely with the network and server team.
  • Working on Windows XP/7/10.
  • Ensure incidents and service requests and escalations are dealt with
  • Provide desktop support.

Sep 2014Jun 2015

Installation Engineer

  • Install windows from an image.
  • Install and set up the encryption.
  • Install monitors.
  • Install computers.
Oct 2009Mar 2015

Sales Assistant


  •  Serving customers at the sales counter.
  •  Offering face to face advice to customers on the stores products.
  •  Maximizing store revenue by suggesting upgrades, insurance and add-ons to customers.
  • Processing returns and refunds as required in line with company procedures.
  •  Occasionally being responsible for the store's security, including being its key holder.
  • Using the stock management system to log, check, locate and move stock both in and out of the store.
  • Responsible for the daily management of the trial in the absence of the senior members.
  • Ensuring that all areas are clean and adhere to the company’s clear floor policy and Health and Safety requirements.
  • Making sure that any item which is removed from a display column is replaced immediately after a sale. 
  • Handling customer complaints in a calm manor.
  • Managing cash and payment systems in accordance with company procedures and policies. 



BSc(Hons) Digital Art and Technology (2:1)

University of Plymouth

BSc(Hons) Computer Science

University of Plymouth

BTEC National Diploma in IT

City of Bristol College

BTEC National Diploma in IT Level 3: DMM (this is equivalent to ACC in A-Levels or 280 UCAS points)

Key skills Level 2 in Comms and ICT (This is equivalent to 20 UCAS points)



Brimsham Green School

6C, 3Bs


I have a wide variety of interests the main ones that relate to the course and what I’d like to possibly do in the future is the fact I like to design things in Photoshop as well as websites, this being a simple banner all the way through to a website, thus being through an online tutorial to increase my knowledge or just on top of my head, I have been doing this since the age of around 13.

I enjoy all aspects of computer gaming either offline or online and have a fairly high performance computer which I've built myself form scratch.

I enjoy technology and gadgets and I am always looking at the latest stuff, I recently just brought a GoPro to experiment with.

I go to the gym at least 6 times a week to keep fit as well as playing for a numerous 5 a side football teams, I have also participated in a tough mudder event in 2015 and will be doing it again in 2016.

I enjoy attending festivals, some small ones located in and around Bristol, but the biggest one I've attended was Reading in 2015 and have already arranged to head back in 2016.


Available on request