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Summary

A proactive thinker with a proven ability to apply risk management techniques, cohesive teamwork ideas, and advanced business proficiency to everyday operations. Proactively suggests innovative ideas to improve efficiency, production, and business systems.  Actively seeks ways to enrich and motivate others in life. 

Work experience

2007Present

Personal Lines Underwriting Lead

COUNTRY Financial

Independently underwrote new business, changes and account reviews for the assigned Personal Lines Business(Auto, Home, & Umbrella) using guidelines in recommending underwriting action. Implemented department approach to production consistency in 2010 for the Southern Region Office. Operational Excellence Committee member.  Communicated and designed a Monthly Underwriting Newsletter. Led daily huddles. Served as a Mentor for the Learning & Leading Program for several years mentoring high schools students on achieving their goals in life.

20062007

Travel Center Specialist

TSYS (Synovous Group)

Provided support for travel reward redemption's on behalf of several affinity based reward programs. Swiftly promoted to VIP travel team. Completed requirements to earn IATA Travel Agent designation. Consistently achieved sales goals.

20042006

Outside Sales Representative

Rocky Brands formerly Lehigh

Outside sales representative servicing several manufacturers throughout Georgia. Implemented a successful plan for target marketing and increased sales. Assisted in development of new accounts and improving market share. Consistently achieved monthly sales goals.

Education

OngoingPresent

Industry Designations - AIS, INS, & SCLA 

American Educational Institute - Senior Claims Law Associate

The Institutes - AIS & INS

20152015

Change Management Certification

Prosci-ADKAR Methodolgy

Focused on

20132013

Six Sigma Yellow Belt Certification

COUNTRY Financial Internal Training

Focused on Process Improvement

20052008

Masters of Business Administration

University of Phoenix

Focused on Human Capital Development

20002003

Bachelors of Science in Telecomm and Network Mngmt

DeVry University

Focused on providing network and administration solutions