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Work experience

August 2016Present

Senior Guest Advisor /Hot Title Captain

Gamestop 

As a Senior Guest Advisor, it's my job to to Open and Close the store. Duties include; Training Guest Advisors, meeting weekly sales goals, balancing money at the end of the shift, and securing the store. As the Hot Title captain, I help improve our stores reservations on upcoming video game releases by sending out weekly information updates to all thirteen stores in the district. 

Nov 2015August 2016

PBX Operator/Front Desk Agent 

Hilton World Wide

My role as a Guest Service Agent included duties such as: checking guests in and out of the hotel, dealing with a high volume of phone calls,managing reservations and guest data 

Jun 2013Jul 2015

Solutions Consultant

Verizon Wireless

As a solutions consultant , It was  my job to meet monthly sales goals by selling smartphones, tablets, mobile hotspots and other accessories at a Verizon Wireless premium retailer.  I dealt with tech support and customer service issues, as well as managing business accounts.

20122014

Website Manager/Video Editor

District Council 16 International Union of Painters and Allied Trades

I helped build and maintain a website for the Union on an on-call basis. My responsibilities included editing videos, data entry, sending out email updates to all union members, and maintaining the web page.

Feb 2011June 2017

Barista

Starbucks

My main duties as a barista were taking orders at the drive thru, making quality drinks for customers, and ensuring the store was presentable at all times. I worked at multiple Drive Thru and Cafe stores during my six years both in Sonoma and Orange County.

Aug 2007Aug 2010

Camp Counselor 

Camp it Up

Camp it up is an annual summer camp for all families in Quincy, California. I worked with children from age ranges 5-13 years old for a week.  I also planned group events and activities for children, as well as families.

Apr 2006Jan 2010

Party Attendant

Pump it Up

My duties at Pump it Up included  supervising up to 30 children at once in a private facility that hosted birthday parties. We would attend to the needs of the parents and set up the dining facility for pizza and birthday cake. 

Skills

Quick Learner

Results Oreinted

Meticulous Attention to Detail

References

Benjamin Johnson

Gamestop Store Leader  

562-606-7217

 

James Brown

St. Joseph's Hospital

714-980-3112

Chris Lopez

Personal Reference 

714-823-0744