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Summary

  • Experienced Product Leader w/ 10+ years software experience
  • Lead and delivered multiple global releases in demanding environments for many well-known brands; from scale-up to enterprise level
  • Technical background w/ full-stack development & UI/UX roles
  • Effective communicator; vital for organizing stakeholders, teams, and partners
  • Managed web, mobile, desktop, and IoT devices including owning full customer journeys

I love working with talented motivated people; if you mix professionalism with a positive attitude you can make miracles happen. I'm fascinated with technology, always learning, and eager to hear about the next challenge! 

Work History

Connect&GO
November 2018PRESENT

Senior Product Owner

Product Owner for all products, brought on-board to help scale-up the enterprise by transforming organization towards  agility and leveraging my technical experience with integrated hardware, software, and electronic products. (IoT)

Achievements

  • Led organization transformation towards Agility
  • Successfully built and delivered requirements resulting in production releases for over 15 partners
  • Built roadmap designed to minimize the development costs moving forward and allow the enterprise to scale
  • Building entirely new products by re-applying and simplifying existing business logic on new technology resulting in extremely quick to deploy and extremely stable software - key KPIs for the business model
PBSC Urban Solutions
August 2017November 2018

Senior Project Manager

Product Owner for all client-facing websites, apps, and kiosk. Product Owner for specialized projects (Smartlock, eBike). Responsible for various non-software projects such as R&D tax credits

Achievements

  • Managed and successfully delivered the required documentation, assessments, and technical descriptions for all projects related to the 2017 fiscal year for R&D efforts.
  • Successfully led and delivered bike systems to new cities internationally: 5 cities in Brazil, Valence (France), Tucson (Arizona), Nicosia (Turkey)
  • Managed and deployed multiple websites within a short period of time on track by coordinating with clients and external partners
  • Built roadmap for mobile application considering strategy and maximizing usage and revenue
  • Built roadmap for the kiosk and managed several deployments internationally
Yellow Pages
November 2016August 2017

Product Owner Consultant

Product Owner for the Bridge team, responsible for integrating new technology with legacy software in order to drive innovation from within the organization.

Achievements

  • Successfully led multi-team effort to release the YP Store, an in-house tool used to minimize cost and maximize efficiency for the very large in-house sales force.
  • Pitched to CEO and started YP Startup, a set of services marketed to entrepreneurs and startups - a noticeable gap in the Yellow Pages product offering
FANS Entertainment
August 2016October 2016

Product Owner / Scrum Master

Product Owner for the web team, Scrum Master for all teams (4 total)

Achievements

  • Managed and guided multiple teams through a successful launch of four concurrent products (B2C merchant aggregator, customer management system, order management system, delivery system) 
  • Designed, developed, and deployed the corporate website myself while also managing the development and product teams in order to ensure development remained focused on key objectives.
  • Identified niche market potential for the launch which has led to new opportunities for FANS Entertainment.
PBSC Urban Solutions Inc.
October 2015August 2016

Project Manager

PBSC Urban Solutions is a public bike share company at which I created, maintained, and delivered multidisciplinary products consisting of software, electrical engineering, mechanical engineering and industrial design throughout the enterprise.

Achievements

  • Organized and led a team to achieved PCI compliance for PBSC within 4 months of my arrival.
  • Organized the documentation in the company by leveraging my web programming skills to build an interactive wikipedia and web portal hub for both internal and external clients.
  • Was the key resource responsible for many of the R&D efforts within the company such as electric bikes.
  • Configured JIRA and introduced consistent accurate reporting of the software department. Organizing the software reports gave visibility to the velocity of the technology department for the non-technical leadership.
  • Organized the tax R&D credits and successfully led the company through an audit by ensuring that all submitted reports were backed by data generated from systems and processes which I designed to streamline the process.
  • Designed and planning the business intelligence module for internal and external clients.
Symbility Solutions Inc.
March 2014August 2015

Product Owner

.Achievements

  • Wrote the design, worked on implementation, and led the team successfully through integration with 3rd party vendor Enservio ContentsExpress - was also the technical contact between both companies.
  • Key figure for the Assemblies feature, the most highly regarded new offering of  the last two years - wrote the design and performed major parts of the implementation. The Assemblies feature has helped generate revenue by securing new clients.
  • Localized the application for multiple countries and languages: Belgium, Netherlands, Poland,  Japan,  and New Zealand (English-NZ)
  • Led external consulting firm Facilité through a wide variety of enhancements to core product by being the key technical contact point and writing design documents.
  • Acted as Scrum Master for team as well to help provide vision on day-to-day tasks such as preparing User Stories and managing/dispatching defects to the team.
Symbility Solutions Inc.
January 2013March 2014

Software Designer

Achievements

  • Written and supported over forty five design documents over the span of two years all platforms: Web, desktop, and mobile (Android and iOS)
  • Injected key ideas into designs such as Assignment Claim Structures which has generated interest above and beyond the initial requirements while keeping within the required effort estimates. The mentioned feature has since spawned multiple enhancements and has become core to the workflow of Symbility's UK partners.
  • Ensured the architecture and technical implementation was well documented and prepared in advance by doing research directly through the code due to my development background. This was of a direct benefit for technical features such as Estimate Types which dealt with production data migration, client-facing typing for the modular reporting system.
  • Able to provide UI and Graphical elements due to personal skill in pixel, vector, and photo manipulation software.
Symbility Solutions
January 2012January 2013

Software Developer

Achievements

  • Implemented key front-facing UI elements, the login pages for the web, desktop, and mobile applications.
  • Helped port the desktop application to mobile devices (Android and iOS)
  • Wrote custom vector rendering engine to support windows based EMF (Enhance Meta File) vector graphics on mobile platforms.
  • Interpreted and remade windows signature technology for mobile platforms.  Parsed and deciphered the bytes in order to capture and render signatures in Microsoft proprietary formats.
  • Worked on over thirty projects of various magnitude and size using all available technology.

 

Symbility Solutions Inc.
January 2011January 2012

Support and QA Specialist

Provided level two support to clients and performed quality assurance testing as outlined by the test plans. Gave remote assistance as needed, and answered inquiries via phone and e-mail.

Babel Media
20092011

Functional QA

Provided functional quality assurance testing to video games through Babel, a third party company. Worked on many platforms including XBox, Xbox 360, PS2, PS3, PC, Nintendo DS. Performed tests as outlined by the test plans as well as free-form testing and regression testing as needed. Provided additional feedback on game design, visuals, and audio.

Skills

Product Management

Agility, Leadership, Business / Product / Technical Analysis, Strategy

Development

React Native/React, Javascript,  SQL/NoSql, REST/GraphQL, legacy (C++, C#., ASP..NET)

Education

Vanier College
20012003

Centennial Regional High School
19972001