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Objective

To apply my strong people skills and affinity for all technology to a new career in the tech industry and explore new possibilities.

Work experience

Jun 2015Present

Project Team Specialist

Best Buy
  • Complete all weekly assigned work under strict deadlines
  • Deployed hundreds of audio/visual setups
  • Achieved Tier 2 support certification, putting me in charge of all store functionality
  • Successfully executed all tasks, driving positive sales growth
Oct 2014Jun 2015

Counter Service/Grill Master

Kinder's Deli, BBQ and Meats
  • Provided top notch service to customers
  • Served over a hundred customers an hour
  • Appointed a leadership role for periods of high activity
Sep 2013Feb 2014

Technical Service Rep Level 1

teleNetwork 
  • Provided first tier Technical service to ISP customers
  • Used technical knowledge to fix issues regarding TCP/IP, WiFi, DSL Lines, router setup, etc. 
  • Handled on average 10 calls an hour
  • Maintained a 15% sales per hour average

2007, 2008, 2009 Summer Intern

Riverbed Technologies
  • Provide desktop support to a 1000+ employee startup
  • Revamped their imaging process to boost production and increase workflow
  • Introduced Windows 7 to the company 
  • Managed a team of four to complete a maximum priority objective.
Jun 2006Aug 2010

Volunteer Assistant Coach

Total Golf Adventures

Taught and educated children ranging from ages 4-12 on how to play and compete in junior golf. 

Education

May 2016

AA  in Communication Studies

Diablo Valley College

Communication