• Walnut Creek, US CA
Nicholas Dumlao

Nicholas Dumlao


To apply my strong people skills and affinity for all technology to a new career in the tech industry and explore new possibilities.

Work experience

Work experience

Project Team Specialist

Jun 2015 - Present
Best Buy
  • Complete all weekly assigned work under strict deadlines
  • Deployed hundreds of audio/visual setups
  • Achieved Tier 2 support certification, putting me in charge of all store functionality
  • Successfully executed all tasks, driving positive sales growth

Counter Service/Grill Master

Oct 2014 - Jun 2015
Kinder's Deli, BBQ and Meats
  • Provided top notch service to customers
  • Served over a hundred customers an hour
  • Appointed a leadership role for periods of high activity

Technical Service Rep Level 1

Sep 2013 - Feb 2014
  • Provided first tier Technical service to ISP customers
  • Used technical knowledge to fix issues regarding TCP/IP, WiFi, DSL Lines, router setup, etc. 
  • Handled on average 10 calls an hour
  • Maintained a 15% sales per hour average

2007, 2008, 2009 Summer Intern

Riverbed Technologies
  • Provide desktop support to a 1000+ employee startup
  • Revamped their imaging process to boost production and increase workflow
  • Introduced Windows 7 to the company 
  • Managed a team of four to complete a maximum priority objective.

Volunteer Assistant Coach

Jun 2006 - Aug 2010
Total Golf Adventures

Taught and educated children ranging from ages 4-12 on how to play and compete in junior golf. 



AA  in Communication Studies

May 2016
Diablo Valley College