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Work experience

Jun 2010Present

Technical Recruiter

PSG Global Solutions

Finds employees who have technical capabilities, such as software programmers, engineers and developers. Work for corporations, as independent contractors or for technical recruiting firms. Responsible for ensuring successful recruiting of IT professionals for the organization, development of recruiting plans, the application of traditional human resource strategies, development of new strategies and other recruiting ideas. Responsible for ensuring that the organization hires the best possible IT talent.

Responsible for the sourcing of suitable applicants for a client position by conducting research on job boards, applicant tracking systems, company web sites etc. Conducts pre-assessment calls with candidates, verifying different items such as qualifications, availability and compensation requirements. Coordinate different logistical items between the candidate and the client such as interview schedules, locations etc.

Mar 2008Dec 2009

Warranty Service Specialist

Stream Global Services
Checks the status of the customer's warranty and determines if the customer is eligible for the warranty. Then an appointment is set for the appliance warranty specialist to come and make the appliance repairs. The appliance is analyzed and the warranty specialist determines whether any parts need to be replaced and usually supplies replacement parts. If the appliance stops working for reasons that are no fault to the consumer, the appliance is sometimes replaced for free. Facilitated all warranty related issues.Makes quality-improvement recommendations and maintains detailed reports that document the issues as well as recommendations for improvements.


Jun 2002Mar 2007

Bachelors Degree in Electronics and Communications Engineering

Saint Paul University