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Work History

Mar 2015Present

Aon Risk Services

Service Specialist

My role in this position is to provide support to all Insurance Brokers in the office. This involves a high level of administrative duties and organisation, a people-facing position that includes receptionist duties, ordering, filing, archiving, a knowledge of insurance risk in the Northern Rivers region and the ability to multi-task various jobs. This role also requires an extensive knowledge in computer systems, word processing and letter drafting.  

Jan 2008Present

Ensea Photography


I am the photographer in my own company EnseaPhotography. I specialise in landscape, travel, animal and family photography, including events and weddings. It is a position that I work on in my spare time and one that ignites passion in me. I combine my love of writing and photography to engage in the online community.

Feb 2014Mar 2015

Sykes Enterprises

St. George Banking Representative

Customer Service Agent in Everyday Banking and Credit Card Retentions. x Call centre customer service role for everyday banking enquiries. Assisting with various customer requests and issues and resolving them with constructive thinking. I was quickly promoted within my firs t two months to Credit Card Retentions specialist, a role that involves negotiating with customers, discussing their credit needs and resolving issues in an effort to retain their business with the bank.

Feb 2013Sep 2013

Arlen Counselling Service

Junior Medical Administrator

Junior Medical Administrator Duties included greeting customers, acting as PA for 6 counsellors and typing up clinical reports. Ensuring all administration work was completed, posted and filed in a timely manner. Taking payments from clients after each consultation. Ensuring they are comfortable, calm and all issues are resolved at hand.

Oct 2012Feb 2013

Ride Adventures

Tour Assistant and Secretary

Mount-n- Tour Assistant and Secretary Assisted with horse trekking tours through the rainforest. Duties involved greeting customers; performing safety briefings, ensuring the comfort of each customer and taking responsibility for their safety while on tour. Secretarial duties involved taking telephone bookings, arranging pick-up destinations and times, advising customers on the tour and assisting their enquiries.
May 2012Sep 2012

Nine West Shoe

Shoe Retailer

Retailer Retail Assistant/Customer Service Greeting customers, discovering their interests and ensuring they receive five star customer service. Worked within a team to reach sales targets and increase upselling. Duties included administration work such as importing and exporting stock from sister stores and daily closing procedures in accounts and stock count.


Sep 2008Aug 2011

National University of Ireland


I have completed a three year undergraduate degree in Psychology whilst attending University in Ireland. This degree included modules in social psychology, statistics, cognitive psychology, developmental psychology and a research thesis in my final year.