Lauryl Andrae

Lauryl Andrae

Summary

Lauryl is an exceptionally knowledgeable and resourceful Esthetician with over four years experience in providing and maintaining the highest standards of esthetics and customer service. Lauryl's passion for the visual art of cosmetology began in her teenage years and never left. Her diverse range of experience includes treatments and recommendations for home care, daily operational procedures and front desk mangagement. Lauryl is also an expert at creating an atmosphere of rest and relaxation for clientelle. Her knack for tranquility has resulted in increased retail sales and client satisfaction in every spa and salon which has garnered her services. She has performed as a make up artist for the past twelve years in a variety of mediums including photo shoots, media, proms, weddings and fantasy-themed full makeovers. Lauryl's broad range of skills include hairstyling, lighting, creative direction and wardrobe styling. 

Objective

Seeks various make up artist positions that will provide an opportunity to share her vast skin care knowledge, and in depth public relations skills in an artistic environment where she may continue to grow as a make up artist and skin care professional.

Work History

Work History
Jul 2011 - Present

Make Up Artist/ Esthetician

pHyxx Salon
  • Brow Shaping, Waxing, Coloring.  Expert in shape and design
  • Lash Tinting
  • Provide Make Up application for special occasions to include photo shoots, proms, and weddings
  • Educational Make Up Lessons for clients to increase their knowledge and skills for their personal make up look
  • Skin Care Consultations 
  • Ensure that the proper supplies and inventory are provided and replenished in a timely and effective manor
  • Enthusiastically provide the utmost in customer service
  • Promote a positive working environment
  • Welcome clients and checked them in and out for their services
  • Keep complete, updated, and accurate client records
Nov 2012 - Present

Esthetician

WIldwood Day Spa

  • Administer professional facials, chemical peels, microdermabrasions, and waxing services to clients
  • Apply make up for special events
  • Utilize a thorough knowledge of the skin, excellent facial massage and skin extraction techniques to ensure the client had a positive and productive experience
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
  • Learned and work with several skin care lines to include PCA and Yanka, in order to effectively provide wellness and beauty solutions to meet the needs of the client
  • Arrive on time and promptly perform each service in the appropriate time allotted
  • Provide consistent professional facial treatments in accordance with spa protocols and accepted certification practices
  • Properly care for equipment and use the proper amounts of product to assist with cost controls
  • Educate and train clients to understand services provided and products used by utilizing excellent communication skills and complete knowledge in these areas
  • Actively promote home care programs in order for clients to see the best results from their facials
  • Perform prep work and properly clean and restock room as required
  • Communicate to management any and all occurrences involving staff or clients in the spa that require attention
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available
  • Handle clients’ questions and concerns professionally and courteously
  • Provide accurate, appropriate and immediate responses to all requests by clients, ensuring their complete satisfaction
  • Enthusiastically work as a team player
  • Maintaine a positive attitude and contribute to a quality work environment
  • Assist in daily and weekly sanitation duties to ensure the spa's cleanliness
Jan 2011 - Jul 2011

Esthetician

Beau Visage Skin Care and Spa
  • Administered professional facials and waxing services to clients
  • Applied make up for special events
  • Provided Make Up Lessons to increase client knowledge and skills for their personal make up look
  • Utilized a thorough knowledge of the skin, excellent facial massage and skin extraction techniques to ensure the client had a positive and productive experience
  • Upheld the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
  • Learned and worked with several product lines to include Sanitas, Dermaquest, and Jan Marini in order to effectively provide wellness and beauty solutions to meet the needs of the client
  • Arrived on time and promptly performed each service in the appropriate time allotted
  • Provided consistent professional facial treatments in accordance with spa protocols and accepted certification practices
  • Properly cared for equipment and used the proper amounts of product to assist with cost controls
  • Educated and trained clients to understand services provided and products used by utilizing excellent communication skills and complete knowledge in these areas
  • Actively promoted home care programs in order for clients to see the best results from their facials
  • Performed prep work and properly cleaned and restocked room as required
  • Communicated to management any and all occurrences involving staff or clients in the spa that required attention
  • Actively promoted the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available
  • Handled clients’ questions and concerns professionally and courteously
  • Provided accurate, appropriate and immediate responses to all requests by clients, ensuring their complete satisfaction
  • Enthusiastically worked as a team player
  • Maintained a positive attitude and contributed to a quality work environment
  • Regularly attended, participated in and supported training and staff meetings for the spa
  • Assisted in daily and weekly sanitation duties to ensure the spa's cleanliness
Oct 2009 - Jul 2010

Front Desk Manager/ Assistant/ Make up Artist

pHyxx Salon
  • Trained front desk staff on the company's policies and procedures
  • Ensured that the clients had a pleasant experience and were happy with the services provided
  • Ensured that the proper supplies and inventory were provided and replenished in a timely and effective manor
  • Handled customer complaints in a positive and professional manner
  • Maintained and organized a front desk that ran properly and proficiently
  • Enthusiastically provided the utmost in customer service
  • Promoted a positive working environment
  • Answered telephone calls and schedule appointments
  • Welcomed clients and checked them in and out for their services
  • Kept complete, updated, and accurate client records
  • Assisted Stylists  with their clients
  • Applied make up as needed and performed color matches to ensure customers bought the correct foundation color for the utmost in customer service
Jul 2007 - Oct 2009

Visual/Brand Experience Manager

Gap, Inc
  • Ensured excellence in customer service through visual presentation, merchandise placement and merchandise handling logistics
  • Developed business plans in conjunction with the General Manager, translated the plan into implementation steps and directed the merchandise, visual and logistics teams to execute the plan
  • Drove brand loyalty by presenting an exceptional customer store experience that included a well-organized, neat, clean, sized and replenished sales floor
  • Monitored and drove sales performance and related metrics on a daily, weekly and monthly basis
  • Worked with all members of the stores leadership team to develop a high performing team and a customer-centric culture
  • Supported and ensured execution of all shipment receiving and processing procedures to floor ready standards
  • Provided in the moment coaching on sales floor to staff to reward good behavior and to redirect when needed
  • Oversaw and executed markdowns in a timely and accurate manner
  • Tracked productivity and ensured that the team was meeting company standards
  • Mapped merchandise flow and product placement
Jul 2007 - Oct 2008

Office/Spa Manager

Serendipity Salon and Day Spa
  • Hired and trained front desk staff on the company's policies and procedures
  • Ensured that the clients had a pleasant experience and were happy with the services provided
  • Supervised both the front desk staff and the spa technicians
  • Ensured that the proper supplies were provided and replenished in a timely and effective manor
  • Completed time sheets weekly and submitted to the owner
  • Oversaw all spa services to ensure they were rendered properly
  • Handled customer complaints in a positive and professional manner
  • Coordinated services and supervised all employees to maintain and relaxing and professional environment
  • Maintained and organized a front desk that ran properly and proficiently
  • Monitored the productivity of the business and reported to the owner this information
  • Enthusiastically led the team to provide the utmost in customer service
  • Promoted a positive working environment
  • Answered questions from both employees and clients
  • Answered telephone calls and schedule appointments
  • Welcomed clients and checked them in and out for their services
  • Scheduled and facilitated monthly staff meetings with salon, spa, and front desk staff
Jul 2006 - Jul 2007

Esthetician

Changes City Spa
  • Administered professional facials, waxing services and an array of body treatments to clients
  • Utilized a thorough knowledge of the skin, excellent facial massage and skin extraction techniques to ensure the client had a positive experience
  • Upheld the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
  • Learned and worked with several product lines to include Dermalogica and Cosmedix in order to effectively provide wellness and beauty solutions to meet the needs of the clients
  • Arrived on time and promptly performed each service in the appropriate time allotted
  • Provided consistent professional facial and body treatments in accordance with spa protocols and accepted certification practices
  • Properly cared for equipment and used the proper amounts of product to assist with cost controls
  • Educated and trained clients to understand services provided and products used by utilizing excellent communication skills and complete knowledge in these areas
  • Actively promoted home care programs and met retail sales goals
  • Performed prep work and properly cleaned and restocked room as required
  • Communicated to management any and all occurrences involving staff or clients in the spa that required attention
  • Actively promoted the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available
  • Handled clients’ questions and concerns professionally and courteously
  • Provided accurate, appropriate and immediate responses to all requests by clients, ensuring their complete satisfaction
  • Enthusiastically worked as a team player
  • Maintained a positive attitude and contributed to a quality work environment
  • Regularly attended, participated in and supported training and staff meetings for the spa
  • Assisted in all areas of spa operation as requested by management, to include answering phones, checking clients in and out, scheduling appointments using the Harms Millennium Edition and maintaining the cleanliness of the facility

Education

Education
Jul 2011 - Present

Apprentice

pHyxx Salon

Certifications

Certifications

Cosmetology Apprentice License

State of Georgia

Esthetician License

State of Georgia

Esthetician License

State of Delaware

Esthetician License

State of Colorado