Nguyen Van Tuyen

  • Thanh Ha District, Hai Duong Province Viet Nam

IT Technician Networking and Hardware

Work History

Work History
Apr 2014 - Jan 2015

IT Technician Netwoking and Hardware

Kinderworld Group Education

1. Identifies, troubleshoots and resolves hardware-, software- and network-related problems encountered by end-users of the District network, the Internet, the mainframe, PCs and new computer technology. 2. Configures and installs Windows workstations and Linux operating systems in response to the demands of a complex network design. 3. Trains end-users on the use and features of the various operating systems and applications on the various platforms. 4. Performs primary network system administration on network servers as needed. 5. Installs, certifies and troubleshoots campus and remote-campus network cabling infrastructure, including a wide variety of local area network equipment and software. 6. Uses established tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions; communicates with manager regarding unresolved problems. 7. Works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions.Analyzes bugs in system and application software; researches and tests possible solutions; implements solutions. 8. Optimizes computer usage by researching and recommending enhancements to system capabilities and performance. 9. Enforces the District’s network security and installation procedures.

Jun 2013 - Feb 2014

Telecommunications Infrastructure Staff

Viettel Telecom Hai Duong Branch

1. Supporting an supervise wire-staffs pull optical fiber and copper cable 2. Connecting, installing, testing and handover the services to the customer 3. Repairing, fixing all kind of incidents for customer who are using services of Viettel that is assigned by locations 4. Periodic maintenance of peripheral network and the stations of Viettel that is assigned to manage 5. Manage, update all of information of infrastructure on the software and actually management 6. Survey the responding of infrastructure to provide services that request by customers or sale staffs. 7. Setup, upgrade and maintain devices in the stations that include telecommunication devices and internet service provider devices.

Feb 2011 - Feb 2013

IT Officer Part-time

Truong Anh JSC

1. Installing and configuring computer hardware operating systems and applications: Windows, Linux, Server and setup new PC from hardware 2. Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues 3. Replacing parts as required 4. Monitoring and maintaining computer systems and networks 5. Following diagrams and written instructions to repair a fault or set up a system 6. Supporting in deploying new infrastructure and security camera for customer: company, hospital and school... 7. Working continuously on a task until completion (or referral to third parties, if appropriate 8. Rapidly establishing a good working relationship with customers and other professionals

Education

Education
Jan 2006 - Jan 2013

Bachelor's Degree

Thang Long University
Students majoring in Computer Science are required to take 1. Introduction to Computer Programming 2. Introduction to Computer Science 3. Logical mathematical 4. Theory - including logic and proof, computation theory 5. Systems - including computer design, computer networking: TCP/IP, Windows Server, Management information system 6. Programming - including compiler construction, advanced algorithms: Programming Language: C++, Java, T-SQL, .NET 7. Applications and Professionalism - including artificial intelligence, graphics, security
Jan 2010 - Jan 2011

CCNA Course

IPMac Academy
Course Objectives: 1. Describe network fundamentals and build simple LANs 2. Establish Internet connectivity 3. Manage network device security 4. Describe IPv6 basics 5. Troubleshoot VLAN issues, explain how STP works, configure EtherChannel, and understand the 6. Idea behind Layer 3 redundancy 7. Troubleshoot IP connectivity 8. Define the characteristics, functions, and components of a WAN Configure and troubleshoot 9. EIGRP in an IPv4 environment, and configure EIGRP for IPv6 10. Configure, verify, and troubleshoot multi-area OSPF 11. Describe SNMP, syslog and NetFlow, and manage Cisco device configurations, IOS images, and licenses Course Outline 1. Building a Simple Network 2. Establishing Internet Connectivity 3. Managing Network Device Security 4. Introducing IPv6 Building a Medium-Sized Network 5. Troubleshooting Basic Connectivity Wide Area Networks 6. Implementing an EIGRP-Based Solution 7. Implementing a Scalable OSPF-Based Solution Network Device Management

Skills

Skills

Network Troubleshooting

Computer Hardware Troubleshooting

Help Desk Support

Technical Support

Administrative Assistance

Computer Maintenance

Computer Hardware Installation

Microsoft SQL Server

C++

Microsoft Office

GNU/Linux

Windows Server

Microsoft Operating Systems

Network Administration

Network Infrastructure

Computer Networking

IP Networking

Cisco Networking