IT Technician Netwoking and Hardware
Kinderworld Group Education
1. Identifies, troubleshoots and resolves hardware-, software- and network-related problems encountered by end-users of the District network, the Internet, the mainframe, PCs and new computer technology. 2. Configures and installs Windows workstations and Linux operating systems in response to the demands of a complex network design. 3. Trains end-users on the use and features of the various operating systems and applications on the various platforms. 4. Performs primary network system administration on network servers as needed. 5. Installs, certifies and troubleshoots campus and remote-campus network cabling infrastructure, including a wide variety of local area network equipment and software. 6. Uses established tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions; communicates with manager regarding unresolved problems. 7. Works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions.Analyzes bugs in system and application software; researches and tests possible solutions; implements solutions. 8. Optimizes computer usage by researching and recommending enhancements to system capabilities and performance. 9. Enforces the District’s network security and installation procedures.