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Nguyen Do Anh Phuong

Customer Service Executive


Time management
MS Office
Presentation Skill

Work experience

Oct 2014Jun 2015

Customer Service Executive

Honour Lane Logistics Co., LTD
  • Introduce, contact and provide quotation to overseas agents.
  • Contact shippers for export plan, cargo ready date and provide best quotation to agents.
  • Based on instruction from agents, working with shipping lines to get the booking confirmation.
  • Following up the shipment with customers, overseas agents and related documents.
Jun 2014Sep 2014

Business Assistant

Ferominco Co., LTD
  • Manage and arrange Business Documents
  • Contact trading partners: im-exporters, manufacturers, shipping lines,… to supervise the contract execution.
Feb 2014May 2014

Internship - Retail Banking Officer

  • Learning about TCB products
  • Studying the Loan Process, Loan documents
  • Finding, meeting, consulting about the Credit Card, Loan Process, Interest rate.
  • Arranging customers’ documents.
Dec 2013Feb 2014

Internship - Administration

ANZ Bank
  • Preparing materials and documents for Training class
  • Managing and arranging candidates’ documents, agent documents.
  • Checking attendance for agent everyday through finger print system, making report for payroll process.
  • Ordering stationary and registering parking lot for ANZ every month
  • Searching CVs for recruitment, career day and arranging interview for Team leader.


Sep 2010Oct 2014


Foreign Trade University

Major: Finance and Banking specializing in International Finance

Grade: Good (8.08/10)

Sep 2007May 2010


Long Thanh High School 

Third grade in Student English Competition of Dong Nai Province

Jun 2011Present

Personal skills

Awake Your Power (Breakthrough Corp.)

Key learning: Mission – Vision – Core Value, Win – Win relationship.

Ex-tra Curricular Acivities

Sep 2011 – Dec 2011: English Movie Night Club (in Awake Your Power Campus)

                        Duties: leading guesses in introducing themselves and sharing opinions about the movies

Sep 2011 – March 2012: Campaign

                        Duties: Propagandizing and raising awareness of climate change, collect signatures for project “10000 signatures and commitments to protect the environment”

March 2012 – April 2012: Earth Hour Campaign 2012 – Future Light Team

                        Duties: Exchanging bulbs with economical compact lights in residential areas around Ho Chi Minh City.

June 2012 and June 2013: “Tiếp sức mùa thi” Campaign held by Student Assistance Center of Ho Chi Minh City (S.A.C)

                        Duties: Helping students and their parents about accommodation, routine and transportation and providing information relating to National University Entrance Examination for Students.

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