Senior Manager - IT and Administration
AIC Financial Group Ltd
Responsible for all IT functions for the Group, including Information Security, NetworkManagement, Disaster Recovery, Business Systems Support, Desktop Support. Also responsiblefor all Administration functions for the Group, including General Administration encompassingadministrative assistants, courier services, General Office Management; Premises Administrationincluding premises security and maintenance; and all aspects of HR Administration.KEY ACCOMPLISHMENTS
- Developed strategic plan for reducing recurring operating expenses a further 20% over prior year
- Involved in all aspects of delivering an in-house application to handle FX order management, from planning and design, to development, testing and implementation.
- Restructured teams to ensure proper succession planning while streamlining operations to maximize department productivity.
- Reviewed and re-engineered Administration policies and procedures in order to improve customer service delivery.