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Thi Tra My Ngo

Ambitious - Integrity


To keep and share living values for a better world through the connection between people and become a "professional transporter" who delivers and converts provider's information want to say to that customers are willing to hear.

Work experience

Oct 2013Aug 2014

Assistant Director Human Resources

Night and Day Security Company Vietnam                                                                                      (600 Cong Hoa St., Ward 13, Tan Binh Dist., HCMC)


  • Assisting in day to day operations administration and provide periodic departmental reports.
  • Researching, designing, and implementing employee policies and procedures.
  • Researching, proposing, and coordinating compensation and salary raise programs.
  • Developing and leading recruitment and employee retention efforts.
  • Ensuring compliance with state via regular internal audits and data management.


  • Communication skills via email include reply, report and so on.
  • Playing a major role in streamlining administration procedures by providing pro-active approach.
  • Negotiation skills which saved expenses by 26%.
  • Working under high pressure.


Mr. Le Thanh Hai -  Director Human Resources

Tel: +84 936 154 215

Mar 2013 Sep 2013

Assistant Associate Director of Wholesale Banking

Standard Chartered Bank Vietnam Limited                                                                                    (1st Floor 37 Ton Duc Thang St, Dist 1, HCMC)


  • Preparing client documentary and guiding client for account opening process.
  • Working with financial statements and did market research.
  • Supporting daily loan repayment, new drawdown and prepayment.
  • Contacting clients for annual account reviews.


  • Achieving appreciation letter for good performance.
  • Using a user-friendly electronic tracking system (Trello) which reduced waiting time by 38%.
  • Meeting the deadlines consistently by using extra work hours.


Mr. Duong Minh Chau - Director

                                        Origination & Client Coverage/ Wholesale Banking

                                        Standard Chartered Bank (Vietnam) Limited

Tel: +84 916 411 323       Email: [email protected]


Sep 2014Jan 2016

M.Sc. Management and Finance

Bangor University (Bangor, United Kingdom)

Financial Econometrics (A+), International Financial Market (A+), International Financial Management (B+), Investment Strategy and Porfolio Management (B+), Organizations and People (B).


Ms. Annika Beelitz – Lecturer in Accounting of Bangor Business School

Tel: +44 1248 382993                       Email: [email protected]

Oct 2009May 2013

Bachelor of Banking and Finance

University of Economics and Finance (HCMC, Vietnam)

Special Financial Institutions (9.3), Credit Appraisal (9.2), Quantitative Analysis Methods (9), Financial Accounting (8.6), Capital Market (8.8), Commercial Bank Management (8.8), Principles of Probabilities and Statistics (8.8), Central Bank Management (8.7), Financial Accounting (8.6).


Dr. Nguyen Tien Hung – Dean of University of Economics and Finance

Tel: +84 939 393 639                       Email: [email protected]



Willingness to Learn

Extra Activities

  • Oxfam Great Britain, Volunteer Jul-Sep 2015

- Assisting in sorting, pricing and arranging the goods in the charity store.

  • One Gala World of Bangor University, Leader Mar 2015

- Organizing and leading the Vietnamese performance.

  • Internal newspaper “Dấu Ấn UEF”, President 2010 – 2012

- Planned new activities every newspaper period and important holidays.

- Controlled the completion of assigned tasks of each member.

- Managed the social network page of “Dấu Ấn UEF”.

Personal Attributes

I have passion to my working especially when I saw customer satisfaction with strong service skills and positive team oriented attitude. Besides, based on my personality I can adapt myself quickly different case or environment.