Oversee and manage all aspects of $1.8M teen fashion apparel store. Implemented new training tools to ensure proper training and motivation of staff leading to higher retention rates and increased sales. One of few store managers with ability to consistently create functional schedules while still adhering to company's challenging payroll matrix.
Earned promotion to store manager from co-manager after 2 months being with the company. Repalced 100% of store team after taking over in order to reduce shrink and increase sore productivity. Scope of management accountability included sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.
Assumed role of store manager when necessary. Modified time lines and work schedules according to store and company needs. Utilize all assets and resources available, maximizing employee productivity and performance to achieve corporate goals and objectives. Designed tools used for ease of tracking and documenting employee performance compared to that of company standards. Build talented, diverse sales team by overseeing all aspects of hiring including recruiting, screening, interviewing, selecting, and training employees.
Innovative, high-energy management professional with more than 10 years experience in the demanding ever changing retail industry. Skilled in planning, organization development, and routine retail management combined with talent and passion for recruiting, interviewing, hiring, training, directing and supervising staff. Recognized team building, mentoring and leadership skills as well as retaining talent and achieving goals. Strong focus on time-management through prioritizing, multitasking, communication, and delegation.