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Roohul Amin

Health Administrator/Practice Manager/Medical Office Manager/Healthcare Research Manager

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Detail-oriented, customer focused Medical Practice Manager/Office Manager  with nine years of experience in a fast-paced private cancer care facility and three in a physician’s practice. Additional five years of experience in the oversight of a community volunteer medical clinic. In-depth knowledge in the operations of medical practices in areas including finance, records maintenance, administration, healthcare research, primary patient care and staff supervision.  Proven track record of reacting calmly in emergencies, assisting patients in stressful situations, leading to reduced stress levels. Demonstrated ability to build and maintain key relationships based on trust with physicians, patients, families and practice staff. Verified success in implementing vital quality assurance/control programs. Fluent in English, Urdu/Hindi, Pushto,Russian and some Spanish.

Summary of Qualification

  • 10 years of working experience in a fast pace private cancer care facility
  • 5 years experience in managing a community volunteer medical clinic
  • 6 years experience in sales and clerical work
  • 20 plus years of strong medical educational background experience
  • Long years of employment history

Area of Expertise

Health Care Management Skills
  • Leadership/organization/supervision
  • Communications and practice enhancement marketing
  • Problem solving, employee evaluation and organize meetings
  • Time management, strategic planning, relationship building
  • Staff management, recruit, hire, terminate and train personnel
  • Customer/patient service, medical record system activity
  • Confidentiality, documentation and scheduling
  • Policies/procedures, budgeting and regulatory compliance
  • Contract negotiation
  • Health care accounting/insurance
  • Maintaining OSHA plan and CLIA manuals/forms/protocols
  • Facility operations, office maintenance
  • Microsoft office Suit,  EHR/EMR and healthcare IT management
  • Health care research coordination and management


May 2013Feb 2015

Master of Health Administration 

University of Phoenix

GPA: 3.98/4.0

Coursework Including: Health Care Organizations and Delivery Systems; Health Law and Ethics; Financial Management in Health Care; Health Information Systems; Healthcare Research; Healthcare IT, Measuring Performance Standards; Health Care Sustainability; Health Care Policy;  Health Care Strategic Management; Entrepreneurship; Leadership


Registered Medical Assistant

American Registry of Medical Assistant

Comprehensive medical training in assisting healthcare providers delivering quality health care services in the field of general medicine, oncology and hematology.


MD Diploma

St. Petersburg State Pediatric Medical Academy - Russia

Residency Programs/Clinical Rotations in Pediatrics, Orthopedics, Traumatology and General Medicine

Work experience


Office Manager - part time


Led and coached volunteer office staff in clinical administration.

Managed organizational policies, procedures, systems and objectives, ensuring proper compliance.

Oversaw operational efficiency of clinic, supervision proper flow of activities.

Scheduled/confirmed patient appointments and prepared charts.

Organized training opportunities for new clinic volunteers.


Medical Assistant - Oncology/Hematology


Record patient medical histories and vital signs. Perform veni-punctures, injections, diagnostic procedures and ancillary tests including EKGs, Pulse, Ox, chemistry analysis, hematology and urinalysis.

Manage administrative duties including phones, appointment scheduling, medical records maintenance, patient check-in/out and referral processing, maintaining a consistent record of efficiency.

Maintain cleanliness and sanitation of equipment and exam rooms, ensuring proper operational status.

Patient encounter to discuss questions about imaging or laboratory tests.

Played a key role in implementation of quality assurance and control programs, resulting in compliance with HIPAA, CLIA and OSHA regulations..

Professional Affiliation/Membership

  • Medical Group Management Association (MGMA) since 2013
  • Association of Clinical Research Professionals (ACRP) 2015
  • University of Phoenix Alumni Association