Diploma in Customer Service
Alison (Advance Learning Interactive System Online)
- Providing excellent customer service is essential to the long term viability of every business. Details the role of customer service in the hospitality industry, the retail industry and the public sector.
- Explain the elements of customer service that should be focused on in these sectors.
- Also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service