Nicole Giordano

Nicole Giordano

Summary

Professional Summary - Excellent client service and organizational/follow-up skills. Enthusiastic, hardworking, detail oriented and time efficient. Ability to multi-task, identify and solve a problems and be a critical thinker. Strong written and verbal communication skills.

Work History

Work History

Junior Account Executive

Giovatto Advertising

·Media buyer for advertising company with clientele of largest automotive dealerships in the U.S.

·Management of advertising for clients with annual budgets totaling over $1.9 million

·Resolved client disputes

·Executed creation of all advertisements, including print ads/inserts/mailers/ radio & television spots

·Worked closely with Account Executives and President of agency ensuring the best possible way to utilize advertising for clientele

Client Service Specialist

Liz Claiborne, Inc.

·Responsible for servicing high-end department stores for the Sigrid Olsen division of Liz Claiborne

·Monitored and maintained a high volume of client orders throughout their lifecycle of booking to shipment, to guarantee business financial targets are met

·Liaison to Production, Finance, Merchandising, Distribution, Allocations and Business Planning

·Analyzed individual purchase order confirmations by reviewing multiple reports on a daily basis to ensure timely order shipments – this consisted of resolving any discrepancies with the account prior to the ship date

·Represented Service team at divisional operations meetings

·Met with Account Executives and accounts during seasonal market appointments to review current business issues and future business needs

·Acted as a mentor for new associates after one year of service experience

Feb 2008 - Present

Assistant Marketing Manager

Toys "R" Us

·Assist and execute all aspects of Customer Relationship Marketing, i.e. catalogs, direct mail, and email

·Accountable for development and execution of entire grand opening direct mail list pull process

·Liaison to external analytical company and Senior Management

·Responsible for implementation/project management of all aspects related to external

communications/branding vehicles for the Toy business

·Collaborate with Creative, Store Operations, Finance, Online, and Production departments to develop

and execute direct mail collateral

·Maintain master Toy and Juvenile direct mail calendar for entire Marketing department

·Partner with Juvenile, Wish List, and Credit Card team in order to enhance marketing strategies and initiatives

·Create and maintain efficient program scheduling and cost management campaign

·Analyze ROI data to measure past program success and craft new marketing strategies

Sep 2007 - Jan 2008

Account Executive

Scheer Advertising

·Managed overall activity of a $72 million account

·Coordinated largest agency accounts, Burlington Coat Factory, MJM Shoes and Baby Depot

·Oversaw the execution of all projects from beginning to completion

·Organized all advertising for print, radio, and television media

·Initiated job opening process by crafting creative briefs

·Actively participated in strategic development

·Maintained current and ongoing project status reports and provided to internal team and client

·Monitored competitors marketing strategies and activity

·Attended all radio recordings and TV shoots

·Assisted Account Director in maintaining and nurturing client relationships

Education

Education
Jan 2010 - Present

Master of Arts

Montclair State University
Sep 2000 - May 2003

Bachelor of Arts

Montclair State University

·Internship, ABC The View - Assisted production and research teams, managed audience selection, and performed general administrative duties

·Executive Board Member, Lambda Pi Eta Communication Honor Society

·Dean’s List – Final GPA 3.4