Kaizen Project Lead

  • Lead over 50 regional teams by guiding them on how to identify quality improvements and coach them on how to brainstorm a solution, test,  implement, and measure the results

Training -Quality Processes and LEAN

  • Responsible for providing vision and guidance to fifteen stations  and their regional management.  Training all levels of the organization on LEAN  methodology, day to day process and ISO Quality processes,  and how to use process improvement tools.


  • Assigned as a mentor for the Global LEAN Team. Provide guidance and constructive feedback to assigned team members. Identify gaps and work with team members to close gaps. Help team meet all performance goals and set personal goals.

Work History

Work History
Jul 2012 - Present

IS&S Business Solutions Analyst - Export Subject Matter Expert

CEVA Logistics - North America
  • Support product management in the implementation of new application changes, government updates  and customer requirements
  • Provide practical support and guidance to operations staff to develop, define and document business requirements and critical success criteria for implementation of customer supply chain solutions.
  • Participate in the testing and acceptance of systems or application modifications which are required as a part of the customer  solution including executing test plans and scripts to ensure that turnkey solutions meet internal and external customer’s specifications.
  • Manage over 35  IS&S projects to ensure timely delivery of solutions and application updates
May 2009 - Jun 2012

Regional Operations Improvement Manager

CEVA Logistics – South East Region 
  • Support the regional  roll-out of LEAN including concept orientation and the introduction of tools and methodologies to drive business excellence Drive change management agenda to all levels of the organization
  • Inspired culture of analytic problem solving in a team setting, resulting in 300 completed regional kaizen projects with measurable results  out of 391 projects, ranked number 5 out of 10 regions
  • Managed and supported 15 regional sites to achieve Showcase level with the Site Classification Assessment guide. Able to accomplish 75% of all sites to achieve ShowCase level.    
Mar 2008 - Apr 2009

LEAN Expert 

CEVA Logistics - Global Team 
  • Part of a global initiative to achieve a foundation of LEAN  and operations excellence across our CEVA network.
  • Led local site teams in training their employees on LEAN principles, teaching them to identify waste and improve processes, and implementing a culture of continuous improvement through the empowerment of our people.
  • Conducted 5 global projects in key strategic locations to reduce operations cost by one million dollars.  
May 2005 - Feb 2008

Domestic Operations Supervisor

Eagle Global Logistics – Miami, Fl
  • Supervised a team of forty employees in the domestic Inbound/Outbound office and warehouse operation
  • Responsible for the cost efficient movement of shipments and operations
  • Ensure that all department personnel are providing exceptional customer service to both internal and external customers
  • Provide active support  in the preparation and approval of rate quotes or shipment costing for internal and external customers
  • Supported management to  reduce staff turnover by 50% - by training and mentoring current employees
  • Managed the Safety and Compliance process and oversaw the compliance of 70+ drivers / independent contractors
Feb 2003 - Apr 2005

Inside Sales

Eagle Global Logistics – Miami, Fl
  • Provide active support to the outside sales team in identifying opportunities, generating interest, qualifying prospects, educating and promoting awareness and developing new sales leads.
  • Assist in the development and implementation of sales plans that support increased sales
  • Cross-sell the company's suite of products and services in a global team environment.
  • Work together with operations  and customer service to manage account needs and grow account sales activity by 10% each quarter
  • Work with  operations to reduce on time performance errors and ensure customer KPIs are meeting target. 
  • Prepare and maintain current and accurate tariffs, terms and conditions, and account profiles.
Jan 2000 - Jan 2003

Import Brokerage Billing and Compliance 

Eagle Global Logistics – Miami, Fl
  • Responsible for the execution of Quality and ISO Procedures within the department
  • Review Compliance Reports and helped site manager decrease entry rejections by 30%  by improving overall open to closing file process. 
  • Implemented quality checks to reduce billing errors and reduced a two million dollar over sixty days accounts receivable by 60% 

Education & Training

2015 - Present

BS Candidate Supply Chain Management   

Broward College

AA – Supply Chain Management

Broward College

Logistics LEAN  Sigma Training

CEVA Global Logistics 
  • Amsterdam Holland
  • LEAN Sigma Certificate
  • LEAN Methods
  • Value Stream Mapping
  • Root Cause Analysis
  • Waste Elimination