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Work experience

19851995

Program Director

Jesup Broadcasting Corp.

Managed all on-air content, talent, and technical data per FCC regulations.

19951997

Regional Service Manager

Bellcrest Homes

Oversaw the daily input of work orders for mobile home repairs and services for the southeastern region.  Managed and scheduled contractors for same. Fielded phone calls from customers, logged complaints and worked as an advocate between the customer and dealer when needed.  Issued P.O. numbers for dealer repairs and maintenance as needed.  Scheduled parts shipments for dealer repairs.

19972000

Quality Control Manager

Bellcrest Homes

Inspected the final mobile home product for structural and cosmetic discrepancies.  Issued work orders for those repairs to be made on site to ensure the final product met the standards of the company and the state fire marshals codes.

May 2000Jul 2010

Services Technician

AT&T

Installed and maintained landline telephone facilities as well as perform set up and installation of broadband networks for both residential and business customers. Many duties included working aloft and underground to repair/install plain old telephone service(POTS) lines and make needed repairs to POTS line in order to maintain a broadband signal.  Repair/install residential/ business wiring for POTS/DSL services. Installing or replacing broadband modems as needed.  Configuring Fiber in the Loop (FITL) for new POTS/DSL services.

Sep 2014Aug 2015

IT Support

McDaniel Supply Company

Provide IT support for correctional facilities throughout Georgia, South Carolina and North Carolina.  Install and maintain computers for in house staff and for correctional facilities using our software.  Responsibilities include rebuilding PC's and kiosks and imaging both for field use. Performing  installation and maintenance on any machines we put into the field which requires pulling and terminating network cables for a server/client network as well as configuring PC's, printers, and other peripherals for network communication.  Other duties include helping family members of inmates with deposits through the use of our website as well as resolve any issues regarding inmate accounts and commissary needs, aiding jail staff with the use of our software and their jail management systems regarding inmate accounts, commissary needs, and security.

Education

Jun 1984Jun 1987

Diploma

Wayne County High School

College prep curriculum.

Jun 2011Jun 2013

Core Curriculum

College of Coastal Georgia

Studied core curriculum before transferring to Altamaha Technical College.

May 2013Apr 2014

Technical Certification of Credit - Microsoft Office Application Specialist

Altamaha Technical College

With a TCC in MOAS I possess the knowledge and skills to perform word processing, spreadsheet, database, and presentation software in an office environment.  The TCC has prepared me for Microsoft Office Application Specialist certification.

May 2013Apr 2014

Technical Certification of Credit - COMPTIA A+ Certified Preparation

Altamaha Technical College

With a TCC in COMPTIA A+ I have been provided with the skills and knowledge necessary to take the COMPTIA A+ certification exam.

May 2013May 2015

A.A.S Computer Support Specialist

Coastal Pines Technical College

As a Computer Support Specialist I understand the concepts, principles, and techniques required in computer information processing with competencies in humanities, fine arts, social/behavioral sciences, natural sciences, mathematics, as well as computer terminology, concepts, program design and development, and computer networking.

May 2013Dec 2015

A.A.S. Network Specialist

Coastal Pines Technical College

Interest

Community Social Activities
Vice President of the Wayne County Exchange Club (April 2016 - Present)


Member of the Wayne County Exchange Club (2015- Present)

Member of Calvary Baptist Church (CBC)

Actively involved in the CBC adult choir

Volunteer with the the Wayne County BOE IT Department (2014)

College Organizations and Associations

State finalist for Georgia Occupational Award of Leadership (GOAL) - Technical College System of Georgia (4/2014)

Georgia Occupational Award of Leadership (GOAL) recipient - Altamaha Technical College (1/2014)

Member of the National Technical Honor Society - Coastal Pines Technical College (2015)

Member of Phi Beta Lambda - Altamaha Technical College (11/2013 - 9/2014)

Ambassador  - Altamaha Technical College (2014)