Nick James

Core Responsibilities

• Data continuity and integrity
  
• Refactor and maintain Redshift schemas to accommodate an increasingly complex set of back end applications, a rapidly growing team and constantly changing business priorities.
  
• Training and Support
  
• Hosted Data Office Hours to promote independent data exploration
  
• These sessions provided interpretation and QA for self-pulled reports, and  supported business users in obtaining the data they need.
  
• Hosted and recorded a biweekly series of workshops and analytics demonstrations.
  
• These served not only as a means to proliferate our methods for data analysis and improve transparency of our analytics, but also as onboarding tools for future team members, analysts and data scientists in particular.
  
• Onboarded all new team members in our analytics stack, data sources, and training in all analytics tools and processes.
  

Projects

• Full stack dashboard Flask application
• Set up an end-point and a redis cache to catch entities sent from production in realtime and render in charts.
  
• Used dc.js, a library build on d3 to quickly render custom charts populated by a three day spotlight of our transactional database.
  
• Product recommendation algorithm
  
• Permanently improved average cart size, inventory sell-through, and conversion rates with a SQL powered algo, which periodically pushed product ID's to a redis cache with an http endpoint to rapidly serve product recommendations to users browsing the site.
  
• Marketing + Product Analysis
  
• Reduced CAC with feature analysis using grid search to identify key indicators of successful marketing strategy.
  
• Collaborated with web team to A/B test user flow; reduced bounce rates and grew the top of the funnel.
  
• Bayesian statistical analysis of referrals program, grew referrals by 25% in a week by A/B testing CTA placement and referral bonus
  
• ROI report of offline direct mailer campaign, using Levenshtein distances for address matching.
  

Core Responsibilities

• Provided BI for product roadmap and prioritization of projects.
  
• Managed development for company-wide analytics
  
• Construct and maintain analytics dashboards for team and business KPI tracking
  
• Sole developer of Looker platform, a third party querying and visualization tool, and our primary resource for business intelligence.
  
• Field all company-wide analytics reporting requests from a diverse group of stakeholders including operations managers, regional managers, executives, team leads, and product strategists. 
  

Projects:

• Logistics Tech Product Manager
  
• Used my unique knowledge of our schema and our ops processes to facilitate development of our proprietary freight system.
  
• Bridged communication gaps between tech team and key business stakeholders to minimize logistics drops and improve transportation efficiency, inventory visibility, and ultimately, customer experience.
  
• Data Warehouse
  
• Project managed and contributed to the development and implementation of an Amazon Redshift analytics database.
  
• ETL to centralize data from a wide variety of sources. Built python data collectors using third party API's.
  
• Modeled marketing channel ROI (Facebook, Google ad spend)
  
• Operations intelligence - Pulled labor data from WhenIWork for staffing optimization, CoGS reporting and built tables for overall unit economics.
  
• Logistics Optimization (Pull data from internal truck routing and inventory management applications)
  
• Various third party data sources (RelateIQ, Lever, Zendesk, etc.)
  

Core responsibilities

• Early analytics and initial Looker model development/implementation
  
• Initial post-incubator burn projections
• Business development + partnership management
  
• Co-marketing strategy
  
• Onboarding + Training of new hires
  

Special Projects

• Retail Store Manager
  
• Hired and managed team to staff a 3 month pop up to test brick and mortar as potential expansion of core business
  
• Oversaw logistics, staffing schedule, stock, managed event calendar, planned outreach to local craftspeople for supply and networking.
  
• Rentals program manager
  
• Designed terms of service, process flow, and developed strategy for test rental service as potential expansion of core business.
  
• Managed all rentals-related customer service and business development.
  

• Grants team
• Writing LOI's, grant sections
• Research prospects using Salesforce.
• Marketing team
• Blog and email content
• Attended campaign strategy meetings.
• General event support
• Facilitate program coordination and run a/v at large donor events

• Day to day management of various real estate projects
• Worked with industry professionals to plan development, obtain permits from communicated with tenants and construction teams to facilitate timely project completion.
• Filed all incorporation papers a technology company and IBM hardware reseller in California. 
• Devised marketing content and business development strategy for mobile social media game that launched in Apple's app store. 

Upper Second Class Degree (2:1) 

Early on I lamented leaving university without a vocational training. What I've realized is that the works of Pogge, Shue, Berlin, Rawls, and Sen left me with a profoundly enhanced ability to learn, and a collaborative critical thought process that enables me to engage others in an unbiased dialogue. My studies formed my ambition to seek out a lasting positive impact on the world.

Formative experiences:

• Basketball Club  President, Captain, and Treasurer
• Part-time Server, Bar Supervisor