Sharnita Fletcher

Sharnita Fletcher


Data Management Professional

Experience working in fast-paced environments, providing strong organizational, technical, and interpersonal skills.  Accurate, self-motivated and able to set effective priorities to achieve immediate and long-term goals and meet operational deadlines.  Adapt easily to new concepts and responsibilities.  Developed interpersonal and communication skills, having dealt with a diversity of professionals and staff members.

Expertise in:

  •     Data Management
  •     General Office Skills
  •     Computer Operations
  •     Providing Quality Customer Service
  •     Communication Skills
  •     Team Leadership and Mentoring

Work History

Work History
Feb 2008 - Aug 2012

Beauty Cosultant/Cashier/Customer Service


Responsible for driving sales in assigned areas by insuring effective merchandise presentation, including accurate & competitive pricing, signing, in-stock and management of inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs.  Driving financial performance by ensuring sales and profit goals are met by implementing plans.

Jan 2007 - Apr 2007

Tax Preparer Assistant/Receptionist

Jackson Hewitt Tax Services

Assist tax preparers with income tax returns, start the electronc tax return utilizing the proper software.  Receive phone calls; determine nature of calls and direct callers to the appropriate department.  Successfully arranged and managed appointments between clients and tax preparers.  Received and distributed mail and messages to appropriate staff.  Responsible for data entry, reports, printing cashier checks and other correspondence.  Creating and maintain customer tax files.  Other office duties include faxing, copying, and scheduling appointments.

*Strong work ethic and surperior interpersonal, customer service and communication skills.

*Excellent time management skills that allow for the multi-tasking of all responsibilities.

Oct 2005 - Mar 2006

Coder/Data Capture

Imaging Acceptance Corporation

Identify specific customer information from documents and enter into corresponding database, following predetermined guidelines set by customer and organization.  Monitor and track document quality to ensure coding standards are met.

Aug 2004 - Apr 2005



Received cash and check receipts.  Provide quality customer service.

Mar 2003 - Feb 2005


Country Cookin

Take orders and serve customers based on orders that have been placed.  Established exceptional rapport with customers while providing sales support and monitored the overall quality and functioning of the workplace.

Jun 2001 - Dec 2001

Assistant Manager/Cashier

Family Dollar

Involved in most aspects of managing a retail store including: scheduling, store security, customer relations, opening and closing, as well as coaching employees to increase sales results.  Received cash and check receipts, maintain ledger book and computer records of bank deposits.  Conduct weekly sales tally.


Feb 2005 - Feb 2005


Thorpe House Adult Learning Center