Brian Nelson

Work History

Work History
Sep 2012 - Dec 2012

Configuration Tech

CDW

Duties included, but not limited to: processing customer purchases and making changes to various technologies based on customer specifications. Changes included asset tagging, hardware replacements (hard drive, video card, memory, etc.), operation system erasure and reinstall using CDW network system and customer or CDW provided operating system. Installation of third party software, including Microsoft Office, Rosetta Stone, and customer designed software. Batch sizes consisted of single units to hundreds, and varied in configuration. 

Aug 2008 - Apr 2011

Lumber Associate, Kid's Workshop Captain

Home Depot

Duties included: Maintaining stock levels and general department cleanliness. Assisting customers with purchases, from small woodworking projects, to entire structure constructions. Assisted Contractor's Desk with sales of large material purchases. Once monthly, operated Kid's Workshop, a 3 hour session where parents bring children to build a project designed by corporate; tasked with complete setup, operation and tear-down each month. During slow periods, assisted all other departments with sales and customer assistance. Awarded Employee Of The Month for December 2010 for outstanding performance during the Christmas season.

Nov 2005 - Aug 2008

Electronics Associate, Appliance Associate, Customer Service Supervisor,Garden Supervisor

Sears

Education

Education
Mar 2012 - Oct 2012

A+ Certification, Windows 7 Enterprise Desktop

Computer System Institute