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Work experience

Oct 2013Present

IT System Support

ASA Overseas Education Specialist

IT System Support (Part time) ASA Overseas Education Specialist To perform technical support including hardware, software and networking issues for Penang, KL and KK braches user via Skype or TeamViewer remote access Ensure NAS(Network Attached Storage) are working on optimum performance Liaise with vendors for technical issues resolution Create and maintain regular statistic and documentation for all IT processes and procedures To maintain inventory of hardware and software Successfully migrate email hosting to new vendor and deploy a NAS to replace Windows XP file server

Mar 2010Nov 2013

MIS Assistant Manager

eco-tech International Sdn Bhd

MIS Assistant Manager Bukit Minyak Responsible for office IT administration, infrastructure and maintenance Manage and maintain company assets including hardware and software purchase Installation and configuration of Dell PowerEdge 1950 with Microsoft server domain environment as file/application server and deploy Accpac accounting software to finance department, as well as preforming database backup periodically Using DDNS srevice and dynamic IP to remote access CCTV Hand on experience on WSUS setup and maintenance; Windows/Symantec Endpoint Protection antivirus management console patches update Supervise a team with 3 subordinates in production as second duty for refurbishing laptop, desktop, server, all in one, printer and other computer peripherals, function included failure diagnostic, spare part replacement and application/drivers installation enhance resell value Knowledge of DoE(Department of Environment) for SW 110 electronics waste disposal as well as hand on experience on 6th schedule documentation EXPERIENCE

Aug 2008Jan 2010

Mis Assistant Manager

Wah Seong Corporation Berhad

MIS Assistant Manager (Internal transfer under Wah Seong Corporation Berhad) Assist senior manager to manage group MIS policy, Microsoft software compliance, direction and continue support current business needs, as well as communication with subsidiary to reduce group expensive and standardize corporate image Implementing future plan to achieve company business vision are part of responsibilities Setup Windows Server on RAID 5 with domain controller condition

Aug 2006Jul 2008

MIS/Logistics Assistant Manager

E-Green Technology Sdn Bhd

MIS/Logistics Assistant Manager Penang (Internal transfer under Wah Seong Corporation Berhad) Manage MIS operations to meet business objectives, duty included provide information technology and system support to all departments to improve the productivity and efficiency Development of department procedures towards organization vision for ISO standard requirements Administrative on liaise with vendor, budget monitoring and scheduled maintenance are part of the job scopes, also participant UBS Accounting, Vstock, Assets System Register, Payroll Pro and Time attendance for Finance department activities Coordinated with Security department to setup CCTV with deploy fiber optical connection for related personnel access online image for monitoring, project included company employee door entry access Correspondance among customers, sales department and vendors coordinating for production delivery schedule, duty included initiative transportation arrange and FIZ custom form declaration Deploy DoE(Department of Environment) SW 110 electronics waste transportation regulation compliance with 6th schedule document submission EXPERIENCE

Apr 2004Aug 2006

MIS Officer

Petro-Pipe Industries (M) Sdn Bhd

Maintenance, enhancement and improvement of IT equipments, application and networking, monitoring closely Anti virus and Anti spyware definitive update. Performing file server database daily buck up by Symantec Backup Exec 11D.  Consolidate updated hardware and software inventory time to time, deploy a SMB firewall to prevent P2P downloader and intruders network attack after Implement traditional dialup connection to tmnet Streamyx ADSL connection.


Apr 2002Nov 2004

Diploma in Computing & Software Engineering

Olympia College