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Work experience

Oct 2005Apr 2015

General Manager

Waffle House
  • manage staff,prepared weekly work schedules including making  necessary adjustments to meet company needs
  • interviewed hired and trained new associates
  • implemented and enforced food safety standards to ensure the safe handling of food during preparation and storage 
  • changed drawer and counted it against daily sales to ensure balance accuracy
  • pulled and stocked merchandise to meet anticipated sales for the shift
  • placed weekly food orders to meet expected weekly sales
  • stocked and rotated food to ensure FIFO to keep food costs down
  • tracked food costs and made necessary adjustments
  • resolved customer complaints
  • taught and implemented core customer service values to associates 
  • had weekly team meetings to develop a cohesive work environment
  • responsible for daily operations of the restaurant

Education

May 2004

High School Diploma

Lyndon B. Johnson High School

Certifications

Travis County Food Managers License

Travis County
20142016

Serv Safe Certified

Safe Food Handling

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Did volunteer work assisting the elderly and disabled around their home.