Summary

A diverse background with success in Product Management, Business Analysis, Project Management and Information Technology.  Described as a customer focused professional who is pragmatic with a high level of integrity and has delivered a comprehensive suite of applications used in more than 90 countries.  Able to perform as a collaborator between business units and technical applications development.  Skilled at communicating technical information to non-technical audiences at all organizational levels.

Work History

Work History

Mine Planner

AMCOAL
  • Developed short-term tactical plans and scheduled equipment for a 2,500,000 ton per month open pit mining operation.
2000 - 2008

Product Manager

http://www.gemcomsoftware.com/

Gemcom Software International, Vancouver, BC

Product Manager

Responsible for defining market requirements and packaging the features into product releases for desktop and enterprise solutions. This position involved close interaction with key customers, product architects, and development leads.

  • Gathered requirements by engaging with prospects, evaluators and customers, writing market requirements documents, and managed the product implementation projects.
  • Interacted with the managers of the product lines to ensure consistency of application development across all solutions and to ensure that the platform met the needs of all the products and the market.
  • Monitored technology enhancements and trends for possible product strategy influences.
  • Scoped and managed the implementation of 2 multi-million dollar custom development projects, over 2.5 years, which were successfully completed on time and within budget.
  • Managed the product through 3 major and 8 minor releases. All releases were completed to specification, on time and within budget. These predictable releases enabled the company to grow from $8 million to $50 million dollars per year through improved customer satisfaction and loyalty. Annual maintenance revenues grew from $2.5 million to $6 million.
  • Managed project schedules and lead multiple cross functional teams.
  • Determined product features and priorities then produced implementation schedules and release plans.
  • Teamed with Sales Representatives on product presentations to prospective customers.
  • Acted as the highest level of technical support and subject matter expert for all customer needs.
  • Represented the company internationally at user conferences 2 to 3 times annually.
1993 - 2000

Analyst - Information Technology

De Beers

Practical application of emerging computer and information technologies for the mining industry including systems integration strategies, workflow and dataflow analysis. Research and implement information technology solutions, relevant to mining, with the primary objective of improving safety, efficiency or costs.

  • Conducted technology feasibility studies, systems evaluation and selection, business case development and capital expenditure justifications.
  • Project Manager for the implementation and commissioning of selected systems including a fleet management system that reduced capital expenditure by $2 million dollars and increased the fleet productivity by 22% within the first year.
  • Partnered with a 3rd party software development company to scope and implement a market changing mining application suite. Utilisation of this suite resulted in a life of mine NPV improvement of $500 million. This mining suite is now used by over 300 mining operations worldwide.
  • Developed a model for mining technology analysis that proved significant savings and was subsequently adopted at all company locations.
  • Administrator for IBM RS6000 RISC Server
  • Assisted the network administrator with maintaining the remote site Windows Server based network.
1987 - 1993

Section Surveyor

Debswana

Section Surveyor

  • Managed 4 survey teams providing support services to the mining operations.
  • Mentored recent survey graduates to prepare them to take over the mine surveying management of the mine.

Focused on training and mentoring the local citizens in this expatriate position.

1978 - 1982

Surveyor

Kamativi Tin Mines
  • Performed daily underground mine survey duties.

Education

Education
2008 - Present

Information Technology Management Program

Graduate School of Business - University of CapeTown
1993 - Present

Mine Survey Technician

Institute of Topographical, Engineering and Land Surveyors of South Africa

Certifications

Certifications
2008 - Present

Pragmatic Marketing Framework

Pragmatic Marketing
2009

Essentials of Project Management

Villanova University