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Work experience

Sales Executive

Business Services Ltd

Sales Manager

Victoria Copiers

It Consultant

Software Plus UK Ltd

Head of It

— HEAD OF IT, John Gordon Walton & Co Leading the IT function as well as the new JGW IT Solutions company for the parent company, one of north England's largest independent charted accountancy firms Developing and implementing a strategic plan for an upgrade of the JGW internal network, encompassing 80 users Promoting IT consultancy, network design, and installation services to the JGW client base Managing all client projects including installation Decommissioning a Novell Server, and reconfiguring an existing NT 4 Server running Exchange 5.5 onto an NT Server 2000 with routed ISDN internet connectivity via MS Proxy Server 2.0 Maintaining all software and hardware for a wide variety of packages, such as MS Office, Tax Soft, Sage Accounts, Pro Audit, Practice Engine, Vistopia, and Tax Point Providing training to end users on effective use of software and resolution of basic hardware issues Establishing and negotiating trade accounts and agreements with the main UK distributors: Installed and configured a new Compaq SQL Server running Advanced Server 2000 for the company's main client database, as well as time billing functionality using Practice Engine client server software Developed and implemented a security policy, backup plan, and disaster recovery program to mitigate system risks Installed and configured 80 new PCs and notebook computers onto the network, as well as a new CAT5 cabling system with hubs and switches Additional Positions

Edm Manager, Pi

— EDM MANAGER, Sourcing new opportunities to market the use of a new electronic document management software solution Invu to the business sector Setting up the northern office to provide sales and technical services to clients, including recruitment and management of staff Presenting seminars by PowerPoint to potential clients on EDM Coordinating purchases and promotions with suppliers Resolving client technical issues concerning hardware and software Demonstrating expertise with the latest scanning technology

Digital Document Workflow Senior Consultant

Danwood Group Ltd
— DIGITAL DOCUMENT WORKFLOW SENIOR CONSULTANT, Insatsu Chosa,. Advising Divisional Directors and Danwood Sales management on revenue generating opportunities for the business Building working relationships with sales and marketing staff in order to gain customer knowledge, business information, and market data Presenting the features and benefits of the Insatsu Chosa print consultancy to potential and existing customers, using presentations, marketing brochures, and targeted case studies Preparing a clear and concise official brief for the Account Manager with the action points, scope, and deadlines for the consultancy Conducting site surveys, one-on-one interviews with client personnel, equipment audits, and data collection to fully understand client business structures, requirements, and opportunities Matching customer needs with products and services, and creating a comprehensive proposal with management summary, proposed print strategy, and recommendations Remaining current on technology through ongoing research, review of original equipment manufacturer documents, and examination of trade journals

Solution Architect, Scc

SCC Leeds
SOLUTION ARCHITECT, Developing and delivering on the print solutions strategy for application software and technology partners across Europe Evaluating existing print solutions offering to determine synergies with future offerings such as electronic document management Establishing and maintaining strong relationships with clients in order to fully understand their needs, requirements, and resources Serving as a key member of the pre-sales team, providing input on solution architecture issues for key sales prospects Building a due diligence financial model to provide visibility to current costs and predicted cost savings Leading all aspects of Print Solutions projects to ensure successful execution and roll out, including partnering with the professional and managed services teams as well as supervising contractors and internal staff Identifying key hardware and software partners to fully support the service delivery model, such as Hewlett Packard, Xerox, Safecom, Equitrac, and EKM4 Analyzing feasibility, envisioning structures, and creating a blueprint for development Actively advocating for client needs during the building phase, ensuring attainment of client goals through challenges such as design changes, crises, and ambiguities Preparing written documents outlining proposed solutions for the bid process Developing the scope of works, process, and methodology for the Managed Print Service(MPS), including contract at SLA management with third party providers and software providers: Won and managed a print contract worth£ 2 million in devices and£ 3 million in revenue for the last 5 years for the Leeds City Council, the UK's second largest council Effectively managed the deployment and development of over 1, 300 HP and Xerox devices with scanning solution integrated into SharePoint into the Leeds City Council account, and resolved issues with 14, 000 end users Successfully transitioned LCC from a Novell print infrastructure to Windows, and provided 2nd line support for a variety of software products and applications Developed and delivered training to end users on all devices and programs


Managed Print Specialist, Insight
UK Developing a go to market strategy HP's pMPS offering for channel partners(Insight has not offered MPS as a solution to its client base previously) Engaging with Insight sales force & educating staff on the benefits of an MPS solution to their client base Establishing and maintaining strong relationships with clients in order to fully understand their needs, requirements, and resources Open and develop high value strategic accounts to a defined Corporate/Enterprise audience resulting in additional Gross Profit, Revenue, and new unit sales. Mid/High End Corporate level(typically into FTSE 500) into C Level contacts, the companies' business solutions using a value proposition model. Broad range of hardware and software solutions in a rapidly changing and dynamic business environment. Solutions include Managed Print Services (MPS) offering, their Copier,/Printer Solutions and all associated software products. i.e. Safecom, Paper Cut, HP Access control, and other third party document capture and route solutions. Work closely with the Commercial and Public Sector divisions to ensure accounts and opportunities are allocated to the correct sales teams


electronic document management