Technical support executive
Attracts potential customers by answering product and service questions.
Suggesting information about other products and services.
Provide technical support to yahoo small business customers
Work with yahoo small busines customers across the globe in shifts
Diagnose problems, troubleshoot customer issues, and develop technical solutions
Provide outstanding customer service
Consult and build relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction
Contribute to the global yahoo small business knowledge management system while working on customer satisfaction.