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Rajkumar Durairaj

Sales & Marketing | Business Development | Operations | Customer Service 

  • /29 Perth street, Richmond, Christchurch, New Zealand
  • +64 277665523

An outgoing and resilient sales, marketing & operations person who can sell a full range of products and services to customers in a professional and customer friendly way. I am dedicated to meeting the expectations of my employer and the requirements of my customers. I have a naturally friendly and cooperative attitude that allows me to satisfy the needs of the most demanding customers. My key strengths lie in being able to build strategic client relationships to maximize revenue for a company. As a committed team-player I am fully coach able, trainable and willing to follow a proven sales process. Holding First Aid Certificate





Generating referrals

ORGANIZING campaigns

Customer service



public relations & brand

guest relations

handling complaints

product development


  • Planning & Organizing Skills : I am adept at setting deadlines, managing competing priorities and responding to a changing environment to deliver results.
  • Professional Attribute : With a personal commitment to exceed client expectations through attention to detail, and the ability to thrive in time-driven environments
  • Initiative : Identifies what needs to be done and takes action before being asked, when the situation requires it.
  • Solution Focused : Able to problem-solve in order to remove obstacles and achieve high company standards.
  • Business Communication Skills : I gained valuable skills and experience in research methods and academic writing.
  • Good Team Player With Ability To Lead : My studies and employment have taught me how to work and co-operate with others and take on a leadership role, where needed, to align team efforts and goals.
  • Quality Oriented : I am committed towards my work and insight required to provide optimum results at all-time
  • Relationship Builder : Experience in establishing good rapport with customers in retail and hospitality as well as interacting with other subordinates as well
  • Technical Support : Experienced in providing technical support to clients via phone, skype and through remote  applications.


  • Experience of selling communications, IT hardware, broadband connections, network applications, services, data, software. 
  • Extensive knowledge of the companies products an also of the wider IT marketplace.
  • Keeping up to date with the developments of new technologies.
  • Awareness of emerging markets, technologies and trends.
  • Achieving and exceeding sales goals and meeting deadlines in a revenue-driven atmosphere. 
  • Providing an exceptional customer service experience.
  • Negotiating sales terms.
  • Identifying customer needs and responding to them quickly.
  • Managing a sales pipeline. 
  • Ability to work under pressure, managing uncertainty and adapt to rapid change. 
  • Cross selling products and services.
  • Can effectively communicate via emails, phone-calls, and virtual presentations. 
  • Creating a fun and profitable atmosphere.
  • Comprehensive understanding of percentages and other basic math concepts. 
  • Able to multi-task in a fast paced team environment.
  • Remaining customer-centric at all times. 

Work History

Jul 2016Till Now

ICT Sales And Marketing Coordinator

Address Cool, Christchurch, New Zealand
  • Offering exceptional customer service so that every customer is made to feel special. 
  • Confidently presenting the company’s products and services to customers. 
  • Holding monthly meetings with clients to review accounts and maintain business relationships. 
  • Identifying opportunities, chase leads, follow through and close the deal
  • Prepares marketing reports by collecting, analyzing, and summarizing sales data.
  • Maintaining strong knowledge of the company’s products, pricing plans and promotions. 
  • Supporting sales cross-promotions.
  • Establishing and maintaining a referral program.
Jan 2016Jul 2016

Customer Sales And Service Representative

Evolution Marketing Limited, Rangiora, New Zealand
  • Generating Leads
  • Attend meetings and programs to learn about new products and services.
  • Meeting people in order to explain the importance and benefits of reviewing
  • Strategic consulting, including business plan & sales strategy development
May 2015Nov 2015

Care Giver

Care4me Ltd, Nelson, New Zealand
  • Caring for a person with specialized needs arising from autism
  • Cleaning and general household duties – grocery shopping, laundry, paying bills
  • Assisting my client with toileting, bathing and personal hygiene
Oct 2013Sep 2014

Customer Service Executive

Decathlon Sports, India
  • Offering telephone and email support to customer’s queries.
  • Provided technical support



NZQA Level 7 : Diploma In Business Management

Royal Business College, Christchurch, New Zealand

Bachelor Of Fashion And Apparel Technology

Kumaraguru, India


Available Upon Requets