Senior Consultant, Kpmg
- In depth gap analysis across all touch - points to formulate a SOP manual for a leading online market place, resulting in bagging a deal of INR 2 crores. (Snapdeal)
- Worked closely with Senior Directors and Partners on 9 multi - national opportunities to prospect, pitch and close new business.(Business Development)
- Designed 30+ campaigns to capture user insights from 8500 customers, across 23 locations, for a leading GSM operator. (Sampark / customer outreach program)
- Collaborated with clients design and IT team to develop a centralized VOC portal (PAN INDIA) for a leading telecom operator. (Sampark / customer outreach program)
- Led a travel and accommodation review across 4 locations for a leading telecom major resulting in identification of business improvement opportunity aggregating INR 10 million. (Vodafone travel and accommodation)
- Managed relationships with C level employees / top management on various projects across Telecom, BFSI, ITES, eCommerce and Manufacturing sectors.