Katrina Jones

  • Hazel Crest, IL US

Skills

Skills

Outlook

Excel

PowerPoint

Word

Work History

Work History
Jun 2013 - Present

Barista; Shift Supervisor

Starbucks Coffee Company
  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
  • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
  • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
Aug 2012 - Jun 2013

Customer Care Representative

Lexus of Orland
  • Schedule and confirm service appointment
  • Upsell manager’s specials

Education

Education
Jan 2012 - May 2014

Hospitality and Tourism Management

Purdue University
Jul 2006

Associate's of Art in Business

Prairie State College

References

References

Roxanne Sims

Purtonya Wade