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Skills

Outlook
Excel
PowerPoint
Word

Work experience

Jun 2013Present

Barista; Shift Supervisor

Starbucks Coffee Company
  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
  • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
  • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
Aug 2012Jun 2013

Customer Care Representative

Lexus of Orland
  • Schedule and confirm service appointment
  • Upsell manager’s specials

Education

Jan 2012May 2014

Hospitality and Tourism Management

Purdue University
Jul 2006

Associate's of Art in Business

Prairie State College

References

Roxanne Sims

Purtonya Wade