Jun 2013 - Present
Barista; Shift Supervisor
Starbucks Coffee Company
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
- Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
- Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
Aug 2012 - Jun 2013
Customer Care Representative
Lexus of Orland
- Schedule and confirm service appointment
- Upsell manager’s specials
Jan 2012 - May 2014
Hospitality and Tourism Management
Associate's of Art in Business
Prairie State College