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Portfolio

Work experience

Apr 2011Present

Full Time Server- Part Time Banquet Server

White Lodging Management /The Renaissance Hotel-Plantation, FL

Provided the customers with a pleasant dining experience and quality service.

Conducted final check of food items prior to serving customers to ensure quality maintenance.

Ensured the cleanliness of dining area and food items before serving.

Taking order from the patrons, repeating the order to the guest to check for accurateness, entering the order into the point of sale system and informing the kitchen staff of the particulars

Worked in coordination with other departments to ensure that customers get quality service and satisfaction.

Assisted others in carrying out their part of preparing/serving meals.

Maintained serving standards and followed all regulations while performing duties.

Rewarded "Most Up Sales for Quarter 2012” and “Highest Sells for Quarter 2012’

Apr 2011Present

Breakfast Server- Banquet Server

White Lodging Management/ Hilton Garden Inn

Take orders for and serve all food and beverage requests, using suggestive selling techniques.

Clear tables during service.

Control guest checks and secure proper payment.

Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor.

Maintain proper condition and cleanliness of dining areas and servicing equipment.

Perform a combination of supportive function.

Perform other duties as assigned.

Apr 2007Feb 2004

Banquet Server-Banquet Bartender

Wolfgang Pucks: at the IMA

Adhered to Black Tie Dinner service policies

Adhered to banquet service policies.

Arranged food and beverages on tables or Buffet.

Well versed in offering guest services reflecting high standards

Capable of anticipating guests’ needs and fulfilling them appropriately.

 Hands on experience in maintaining a professional yet comfortable attitude.

Stocked service areas with tableware and linens.

Mar 2001Jan 2004

Dinner Server - Room Service-Banquet Server

Radisson Hotel Indianapolis Airport

 Provided the customers with a pleasant dining experience and quality service.

 Conducted final check of food items prior to serving customers to ensure  quality  maintenance.

Ensured the cleanliness of dining area and food items before serving.  Held responsibility of handling/serving all food items as per the policies of the  state Worked in coordination with other departments to ensure that    customers get quality service and satisfaction.  Assisted others in  carrying out  their part of preparing/serving meals.

 Maintained serving standards and followed all regulations while performing  duties.

 Skill Sets, Strengths and Qualifications

 Multitasking  able to serve more than one customer at a time and handle  multiple tasks.

 Good judgment, problem solving and interpersonal skills. Ability to work for long  hours. 

 Room Service 

Education

Jun 2011Present

The Art Institutes
Apr 2008Dec 2010

Certificates

Broad Ripple Institute /Indianapolis Art Center

References

Piero Ferro

To Whom It May Concern, Mrs. Randy Neagle has been my work associate at The Renaissance Hotel for the past 2 years. During her time here, she has demonstrated, hard work, initiative, and has a real go to attitude. As Randy’s confrere, I have seen her excellent customer service skills, and preparedness for any challenge that arises. Watching her interactions with patrons, and staff, proves that she is a solid asset to any company. Mrs. Neagle goes above and beyond her responsibilities as an employee, to make certain customers and coworkers are well taken care of. I Piero Ferro have learned so much, been motivated, and so inspired by her, that I am happy to be Mrs. Randy Neagle’s reference. Feel free to contact me should you inquire further information. Sincerely, Piero Ferro 561-282-7697

Nutchana Snajdr

Oct 25, 2013    TO WHOM IT MAY CONCERN   

I strongly recommend Randy for employment as a part of your waiting team. She has shown to be an outstanding worker here at the Hilton Garden Inn Bloomington.    Randy was a fabulous addition to our dining team from day one. During her two year and 2 months of service at our restaurant, she has distinguished herself as a fast learner, capable worker and largely a bright woman. She is always punctual and frequently volunteered to cover the shifts of her colleagues when there was requirement. 

Randy possesses a pleasant and good tempered personality, so keeps calm in hectic situations.   Again, I strongly recommend Randy as a waitress in your hotel or restaurant. I assure that she will be a wonderful addition in your team. We wish her all the best in her future endeavors. In case of any query please don’t hesitate to contact me on the numbers given below.  Sincerely, 

Skills

Fine Dining
Majestic Restaurant 47 South Pennsylvania Street Indianapolis
Cocktail Server/ Server
Rick's Cafe Boatyard 4050 Dandy Trail, Indianapolis
Cocktail Server/Server
The Rathskeller Indianapolis German-American Restaurant
MICROS
Customer Service

Perfect Attendance Award

2013 Top Seller Award

Winner of 6 Contest for top seller for 2014