Randy Neagle

Portfolio

Work History

Work History
Apr 2011 - Present

Full Time Server- Part Time Banquet Server

White Lodging Management /The Renaissance Hotel-Plantation, FL

Provided the customers with a pleasant dining experience and quality service.

Conducted final check of food items prior to serving customers to ensure quality maintenance.

Ensured the cleanliness of dining area and food items before serving.

Taking order from the patrons, repeating the order to the guest to check for accurateness, entering the order into the point of sale system and informing the kitchen staff of the particulars

Worked in coordination with other departments to ensure that customers get quality service and satisfaction.

Assisted others in carrying out their part of preparing/serving meals.

Maintained serving standards and followed all regulations while performing duties.

Rewarded "Most Up Sales for Quarter 2012” and “Highest Sells for Quarter 2012’

Apr 2011 - Present

Breakfast Server- Banquet Server

White Lodging Management/ Hilton Garden Inn

Take orders for and serve all food and beverage requests, using suggestive selling techniques.

Clear tables during service.

Control guest checks and secure proper payment.

Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor.

Maintain proper condition and cleanliness of dining areas and servicing equipment.

Perform a combination of supportive function.

Perform other duties as assigned.

Apr 2007 - Feb 2004

Banquet Server-Banquet Bartender

Wolfgang Pucks: at the IMA

Adhered to Black Tie Dinner service policies

Adhered to banquet service policies.

Arranged food and beverages on tables or Buffet.

Well versed in offering guest services reflecting high standards

Capable of anticipating guests’ needs and fulfilling them appropriately.

 Hands on experience in maintaining a professional yet comfortable attitude.

Stocked service areas with tableware and linens.

Mar 2001 - Jan 2004

Dinner Server - Room Service-Banquet Server

Radisson Hotel Indianapolis Airport

 Provided the customers with a pleasant dining experience and quality service.

 Conducted final check of food items prior to serving customers to ensure  quality  maintenance.

Ensured the cleanliness of dining area and food items before serving.  Held responsibility of handling/serving all food items as per the policies of the  state Worked in coordination with other departments to ensure that    customers get quality service and satisfaction.  Assisted others in  carrying out  their part of preparing/serving meals.

 Maintained serving standards and followed all regulations while performing  duties.

 Skill Sets, Strengths and Qualifications

 Multitasking  able to serve more than one customer at a time and handle  multiple tasks.

 Good judgment, problem solving and interpersonal skills. Ability to work for long  hours. 

 Room Service 

Education

Education
Jun 2011 - Present

The Art Institutes
Apr 2008 - Dec 2010

Certificates

Broad Ripple Institute /Indianapolis Art Center

Skills

Skills

Fine Dining

Majestic Restaurant 47 South Pennsylvania Street Indianapolis

Cocktail Server/ Server

Rick's Cafe Boatyard 4050 Dandy Trail, Indianapolis

Cocktail Server/Server

The Rathskeller Indianapolis German-American Restaurant

MICROS

Customer Service