Ndimele Felix Chinsom
- [email protected]
Directed Sales field and expanded its customer base-Developed, maintained and expanded business with current/new customers.
Developed strong communication network with customers, which may include pre-arranged sales appointments or regular sales calls.
Promoted product features and qualities to customers, prospective clients and professional staff.
Serviced existing accounts, obtained orders, and established new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and trade customers.
Keep management informed by submitting activity and results reports, such as daily call reports, weekly workplans, monthly and quarterly territory analyses.
Monitored competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Resolved customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Worked in coordination with managers in preparing strategies to promote firms’ products in the market.
Put current qualifications to enhance sales skills and customer relationship management and acquire higher professional practice in the area of sales and customer relations.