Additional Work Experience
Executive Manager Walgreens Drug Stores, Inc. 2003
Managed a multi-department store that averaged over $90k a week.
Managed, trained and developed assistant managers.
Consumer Relations Specialist Agency for Health Care 2000
Trained medical office staff on the Medicaid billing and information system.
Developed and implemented community training programs for the Medicaid billing system and process.
Customer Care Department Supervisor US Cellular 1997
Maintained retention center database and monitored calls for quality assurance.
Developed wireless billing system training program for new associates.