Nazrul Islam

  • Dhaka
  • 01711082907
  • nislam399@gmail.com
Nazrul Islam

Outlet Incharge

Work History

Work History
2011 - Present

Customer Manager, Customer Service

Customer Service-Grameenphone
Customer Manager, Job Responsibilities: Handling high valued customer query complain & request(QCR). Maintain strong communication and business relation with customer. Ensure strong team bonding and maintain positive employee relation. Exposure: Selling Activity: Best seller of edge package in entire team Process Implementation: Active participation of customer service process implementation. Coordination of Team event management activity like Team outing, Cultural program
2010 - 2011

Coordinator

Save the Children Australia, Bangladesh
Youth, Job Responsibilities: Monitored Child Rights scenarios in different districts of Bangladesh Facilitated and organized different training sessions Monitoring & Reporting of Training Programs Coordination of all organizational event management Execute project work plans and revises as appropriate to meet changing needs and requirements Monitor proper implementation of all admin policies Exposure: Training-Facilitating different kinds of training and program Operational Activities-Play a vital role in operational activities with different function of the organization. Event Management-Coordinating events like Child Conference, Child Parliament

Education

Education
2010

B.B.A

National University