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Work experience

Aug 2012Oct 2015

Senior Executive

VODAFONE

Key Result Areas:

 

Sales & Marketing / Business Development

  • Managing & monitoring sales & marketing operations, increasing sales growth and driving sales initiatives in order to achieve business goals
  • Implementing business development plans for achievement of organisational goal in terms of revenue and profitability targets

 

Distribution / Channel Management

  • Conducting meeting with Retailer & DSE/Distributor; building strong network with reliable Channel Partners, Dealers & Stockiest; developing 2 new distributors
  • Appointing distributors in non-performing areas, developing infrastructure for new channels and optimising performance levels of channel partners

 

Client Relationship Management

  • Managing customer centric operations & ensuring satisfaction by achieving delivery & service quality norms; attending to complaints and undertaking steps for effectively resolving them
  • Interacting with the customers to gather their feedback regarding the product satisfaction; overseeing customer market share by driving pre-paid activations to increase share of gross adds through retailers

 

 

Team Management

  • Mentoring, monitoring and motivating team to enhance their sales and operational efficiency
  • Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst the team members
  • Ensuring 100% Incentive earning of each team member

 

Highlights:

  • Efficiently overachieved the target by 50% in the assigned territory
  • Effectively derived revenue market share by ensuring the increase in recharge availability
  • Proactively cemented the relationship with distributions by increasing the Recharge, SIM & Data Selling outlets to the maximum possible extent in the assigned territory
  • Bagged:
  • Vodafone Superstar Award Thrice for good performance
  • Circle Combat’14 Award Winner and received a trip to Malaysia for Business excellence
  • Second position among all Channel Managers of Gujarat
  • Bagged Best RM Award twice at Branch Level once at circle level
  • Currently handling 3 distributors with a revenue of 3 Crore and 7000 Activations
  • Accomplished significant growth in Data Revenue by 130% in current year
  • 150% Target achievement of Mpesa customer acquisition in the year of 2014
  • 110% Infrastructure for better business support (Highest in Gujarat)
  • Handled two different territories in 3 years with Successful appointment of 3 new distributors (1 in Chikhli and 2 in Navsari) for correction, better reach in market and best execution.
  • Holds the merit for consistently delivering for 12 months 100%+ achievement in acquisition in 2012-2013 (Bardoli)
  • Received promotions 2 times in 3 years of tenure
  • In the very first month of joining Vodafone awarded as Best Debutant for successful completion of “Har gao, hamara Gao” – A project, with 101% achievement (First time in Gujarat)

Education

Mar 2010Mar 2012

MBA

GUJARAT LAW SOCIETY
Mar 2011Oct 2011

DIPLOMA IN BANKING, DIPLOMA IN MARKETING

AHMEDABAD MANAGEMENT ASSOCIATION
Mar 2006Mar 2009

BSC

SAURASYRA UNIVERSITY

Skills

MS/OFFICE
EXCEL
SALES AND MARKETING
OUTLOOK
creativity