Manager of Information Management
Successful Turnaround Experience • Action & Outcome Oriented • Entrepreneurial Skills
Subject Matter Expert • Persistent • Startup Experience • Broad Project Management Experience
Responsible for over $2B in revenues or cost savings, I have over 15 years of Fortune 100 experience with a strong proven track record of creating incredible profit centers of management information systems. I have achieved this through creative, aggressive, competitive and innovative systems design and problem solving. I have demonstrated tremendous responsibility managing large processes, competitively interfacing with over 3,500 partners/sales reps on annual revenues exceeding $4B and $200M in payouts. I have been the go to expert in my area and have been sought out and trusted by other groups for finding creative solutions where others have failed. I bring corporate level experience with project steering, innovative resource management, and end-to-end operational, process, and quality controls. My success has been due to an intense focus on the bottom line, promoting both revenue growth and cost savings, while genuinely connecting with my customers. Let’s have a conversation on how my broad experience and skills can make an immediate positive impact to your bottom line.
- Strong Problem Solver
- Tackling the Difficult with Innovative, High Impact Process Improvement
- Track Record of Tremendous Responsibilities
- Extensive Data Collection & Analytical Experience
Key Skills:Broad technical troubleshooting skills, brings projects under budget and on time. Innovative problem solver, out of the box thinker, and a source of ideas that work- Quickly contributes to bottom line.
BSEE, University of Texas El Paso, El Paso, Texas.
Strong Problem Solver Where Others Have Failed– President Club awarded for restoring client’s confidence with a plan developed just hours from a hard deadline, saving a 10 year over $275M annual contract within the first 30 days in new job. Averted a failed $20M+ promotion by enacting a huge, highly complex solution for another group in under 3 weeks. In executive task force, created report that eluded call center experts for years, saving over $1M annually. Applied alternate technology on another’s accepted process and increased revenue by $14.6M/year while cutting costs 70% for $100K investment. Salvaged project with over $10M in first year profits with unique analysis with results.
Tackling the Difficult with Innovative, High Impact Process Improvement-Created a hugely competitive commission profit center gaining many of 3,500 partnerships each with multi-million dollar contracts. Against tight deadline recaptured from competitor $15M+/year partnership. Seized another’s group business need created a new billing system that saved over $10M annually bottom line costs, saved $5M conventional costs, reduced total cycle time by 98%, accelerated product revenue by up to 5 months for $250K. Created robust patent pending resource management system and “Edward Tufte” styled report system with huge decision management impacts.
Track Record of Tremendous Responsibilities– Handpicked by CEO to manage information strategy for 10 year, $1B class action law suit and was credited for highly impacting results with my rebuttal and innovative solutions in helping reduce settlement to under $70M. Ensured contractual operational integrity in daily/weekly commissioning on over $4B with $100M in payouts. Developed and managed 9 year error free 1,100+ business/consumer rep call center incentive compensation system with over $20M in compensation at cost of $20/rep/year. Managed Major Business sales reps compensation system for over 700 reps and upwards of $70M in sales commissions.
Extensive Data Collection & Extraordinary Analytical Experience– Prevailed over senior staff and management initial objections with extensive regression modeling and analysis on attaining $160M revenue/year project. Created through thorough project understanding a cycle time reduction with 90+% high level of success with yearend 100:1 returns. Conceived new trend reporting that changed corporate account management and identified an unknown $100M corporate loss. Used unconventional data mining to solve elusive to others $40M revenue short fall.