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Objective

Manager - Business Development, Inside Sales Spare Parts - Asia

International Sales: Control Valve Spares

Operations: Valve Manufacturing

Aftermarket : Sales, Compliance, Contracts, Business Development, SalesForce & Analysis

Seeking managerial assignments in Sales of Control Valve products to excel well with gained knowledge on Production Planning for 6+ years & International Sales for 10+ years as functional.

Sales, Compliance, Contracts, Business Development & Manufacturing in Control Valve Industry

An Industrial Production Engineer with over 16+ years of industrial/manufacturing experience including 6+ years as Manager - Production Planning and 10+ years as Manager Aftermarket Parts - Asia. Undergone 3 months extensive training on Control valve's manufacturing in Sweden. Sales visit in Malaysia, Indonesia, Thailand, Singapore, Korea and Japan by meeting customers and visiting Plants. Provided the better business growth in Follow-On business strategy to increase the order intake and also helped company to generate more revenue from aftermarket division. Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, customer relationship management, planning & execution, problem solving, leadership and training.  

Work History

Jan 2015Present

Manager - Business Development - Spare Parts

IMI Critical Engineering (CCI)

New business Initiatives for Parts Business, New way of reaching customers on improving satisfaction level, budgeting, analysis and others. Master/Super user of SalesForce CRM to make it more optimized use for the Sales Tracking, UAT Testing.

Follow-On Business improvement, Customer Maintenance Schedule follow-up and increase Sales Pool.

Training & Development

Nov 2005Present

Manager Aftermarket Parts - Asia

Control Component India Pvt. Ltd.

IMI plc (www.imi-critical.com) is a dynamic, worldwide company delivering innovative engineering solutions to leading global customers in clearly defined niche markets. Based in the United Kingdom and with total annual revenue of over $3 billion, IMI businesses share a common goal: to convert their industry knowledge and market insight into customized, design-engineered solutions which create customer advantage and value.

Severe Service: Control Component India Pvt Ltd (www.ccivalve.com) CCI is a part of the IMI group and is the worlds leading expert in providing engineered valve solutions that enhance performance and reliability in critical plant applications. Power generation, oil and gas production, petrochemical, and pulp and paper facilities worldwide all rely on CCI s high integrity control systems for the safety of their operations. With more than forty years of providing critical service applications to clients, CCI has nearly 2200 employees worldwide and revenue of approximately $600 million. This global organization has manufacturing facilities in the United States, Mexico, China, Switzerland, Sweden, Austria, the Czech Republic, South Korea, and Japan sales and services offices in over fifteen countries and representatives in over sixty other countries. 

Manager – Inside Sales : Responsible for managing the inside sales organization and delivering the day-to-day assistance to the outside sales organization to include technical support and quotations. Additionally, the IS Manager will be responsible for driving the annual bookings plan across aftermarket with an emphasis on pricing and margin improvements/accretion through the team’s support. This position’s primary financial measurements are gross margin, bookings growth, and sales growth. The leadership role to design, develop and execute initiatives dedicated to delivering on the company’s growth objectives in addition to driving execution on a day-to-day basis to ensure business meets growth and profitability goals. Daily responsibilities are measured through Key Performance Indicators such as quote turn-around time/cycle time, gross margin levels, and quotation quality.

Responsibilities:

  • Analyze market trends, develop & implement pricing strategies for the Aftermarket Parts Business.
  • Drive margin improvement projects and initiatives to maximize returns
  • Further develop relationships and hand-off between IS and PM to ensure quality of commercial packages for technical and commercial content. These relationships will include operations business unit leaders in other regions.
  • Help define best practices. Lead the requirement-gathering and documentation efforts for all new initiatives.
  • Manage continual improvement / training program for the segment teams to advance skills and knowledge development, eventually across segment teams to allow for flexibility.
  • Develop, execute and adhere to annual budget.
  • Drive the Inside Sales group’s value-added selling and market based pricing that improves our ‘IMI Inflation Equation’ position.
  • Manage the Inside Sales Function with a defined rhythm, metrics, and performance management approach that supports the region’s annual operating plan.
  • Maintain strong product knowledge of designs; applications and operating conditions for CCI products.
  • Capture Voice of Customer and translate feedback to the team for the Aftermarket Parts business.
  • Maintain integrity of data in the Spare Parts Quoting Tool 
  • Work on Sales Force Tool to identify new business and strategies the existing business for high growth.
  • Responsible for the Follow-on business for ASIA for the products of CCI.
  • Involved in target setup for the spare parts business territory wise worldwide.
  • Training team members on product knowledge and aftermarket business from quotation to order booking phases.
  • Facilitate the development of annual parts department budget for ASIA to provide realistic, attainable and measurable parts business and profit goals aligned with overall department financial and operational objectives.
  • Develop Parts Promotion and Incentive programs as per timelines and ensure effective roll-out to Agents/Representatives/Customer and Outside Sales of CCI.
  • Ensure parts pricing in alignment with department objectives and competitiveness within the market segment.
  • Develop and Deliver Training material for Dealership personnel on effective Parts Management.
  • Generate the required MIS on Parts business and field activities for ASIA Management use.
  • Participate in new product programs and provide the necessary inputs on parts support.
  • Align processes and systems at workplace in line with enterprise and unit quality requirements
Mar 2005Oct 2005

Scheduling Engineering

FOURESS Engineering

  • Preparing Capacity Study of all the products manufactured in the company by calculating available resources considering machines, men, facilities and etc for every quarter and for every month
  • Production planning for the month keeping the quarter plans into consideration.
  • Procurement planning for the materials required for the production
  • Attending the daily review meetings in respect to production achievements
  • Scheduling the activities of the machine shop, this consists of 35 machines in house with respect to daily and weekly schedule.
  • Scheduling the activities of Assembly shop for assembling & testing of valves, which has a capacity of 80 valves per day (3 shifts) with respect to daily & weekly schedule.
  • Scheduling of activities for major orders from order receipt stage to dispatch stage.
Dec 1998Feb 2005

Manager Production Planning

T S Pumps & Valves Pvt Ltd

  • Scrutinizing the orders received from Customers as per the requirements & specifications
  • Planning for the materials requirements to manufacture the products and to meet the quality and delivery commitments
  • Scheduling of each and every activity involved in manufacture and supply of product by developing Quality Plans
  • Planning for processing of components for the valves at subcontractor's end by Vendor Development by studying their capacity
  • Planning for processing of components at in-house manufacturing shop
  • Planning for assembling and testing of valves by arranging proper testing & inspection facilities.
  • Organizing and conducting inspection of valves wherever third party or client inspection is involved.
  • Managing proper dispatch of products to the customer as per their requirement and specifications.
  • Analyzing & managing customer complaints and to reduce the same.
  • Implementation & Maintenance of ISO 9001: 2000 Quality System Standard.
  • Organizing & Conducting Internal & External Quality Audits.
  • Organizing and Conducting Failure Mode Effective Analysis & Attending Customer Complaints.
  • Arranging training programs for all the levels of the organization to impart training to the people doing work effecting product quality.

Education

Jun 1994Oct 1998

Bachelors

Karnataka Univsersity

Major subjects in Academics:

Management Information Systems, Advanced Management Practices,  Computer Applications, Hydraulics & Pneumatic Controls, Production Planning & Control, Manufacturing Management, Industrial Organization & Management, Quality Assurance & Reliability

Certifications

Sep 1999Present

ISO 9001:2000

TUV India Pvt Ltd
Jul 2007Present

Personal Profile Analysis "Familiarization"

Thomas Assessments Pvt. Ltd.

Present Organization

First Previous Organization

Second Previous Organization

ISO 9001 : 2000 Certified Qualit

Aftermarket Sales Visit done in

Personal Profile Analysis

Graduation-Karnataka University

Interest

Sports - Playing Cricket, Reading. Internet Browsing

Achievements

2011 – Regional Excellence Award for the Team

2012 – Regional Excellence Award as Individual on Book to Ship Reconciliation for Asia all Business.

2013 - Internal Graduation Completion on IMI Management Fundamentals

Address for Communication

Correspondence Address for Communication :                 

G2, SWAGATH SANDESH, SITE-2, HARIRAM AILDAS LAYOUT, 2ND CROSS, VIJAYANAGAR, BENGALURU 560040, KARNATAKA INDIA.

Permanent Address : 

Son/of, Basavaraj V. Hemadri, #LIG-14, Navanagar, Hubli – 580025, Karnataka, India.

Date of Birth : 4th October 1976